# Strategic Account Executive - Poland - Consumer & Retail

**Company**: ElevenLabs
**Location**: Warsaw
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://elevenlabs.io/careers/6255f8a9-1ff8-49b3-8409-c104f8b46e56/strategic-account-executive-poland-consumer-retail?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c08f8596-f15

## Description

We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Poland's largest enterprises, with a specific focus on Consumer & Retail.

In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents , our end-to-end platform for building and deploying AI voice agents , to reimagine their customer experience, internal workflows, and monetization strategies.

**In this role you will:**

- Build and manage a growing portfolio of strategic accounts across Poland, with a primary focus on Consumer & Retail, to help ElevenLabs meet its revenue goals.

- Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for consumer and retail brands.

- Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers.

- Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to Polish consumer and retail organizations operating at scale.

- Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants.

- Develop and execute account strategies to expand ElevenLabs' presence within the Polish consumer and retail sector, navigating complex procurement and organizational structures.

- Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts.

- Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents.

**Requirements**

- 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms.

- Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement.

- Well-connected in the Polish consumer and retail landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level.

- Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value.

- Deep understanding of enterprise procurement and legal processes in Poland, with the ability to accelerate deal velocity within complex organizational structures.

- Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly.

- Passion for voice and audio AI and how it can unlock transformative value for customers.

- A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale.

- Native or full professional proficiency in Polish; strong English for internal collaboration.

**What we offer**

- Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible.

- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.

- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.

- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.

- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.

- Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend.

## Skills

### Required
- strategic sales
- SaaS
- technology
- AI
- generative AI
- LLM-based products
- API-driven platforms
- conversational AI
- Polish language
- English language

### Nice to have
- voice and audio AI
- customer support
- virtual agents
- IVR modernization
- in-app assistants

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Source: [Apply at elevenlabs.io](https://elevenlabs.io/careers/6255f8a9-1ff8-49b3-8409-c104f8b46e56/strategic-account-executive-poland-consumer-retail?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)