# Bank Admissions Administrator

**Company**: Spire Healthcare
**Location**: CARDIFF, SOUTH GLAMORGAN
**Work arrangement**: onsite
**Job type**: contract
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29063?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c07f8486-f53

## Description

We are currently recruiting Bank Admissions Administrators to join our Patient Support Centre based in St Mellons, Cardiff. This role is offered on a zero-hours (bank) contract, with shifts provided on a flexible, ad-hoc basis to support service demand, including cover for busy periods, annual leave, and sickness absence.

As a Bank Admissions Administrator, you will be responsible for:

- Taking calls from patients, confirming next steps, and answering queries with professionalism and empathy

- Sending admission forms and ensuring all information is captured accurately

- Supporting the clinical teams with admin tasks like recording patient notes and processing payments

- Completing spreadsheets, managing records, and ensuring "back office" tasks are carried out to a high standard

This position plays a vital role in supporting organisational communication and delivering a high standard of customer service within a healthcare environment.

**Essential Criteria:**

- Excellent verbal communication skills

- Ability to remain calm, professional, and focused under pressure

- Strong organisational skills with the ability to prioritise and multitask effectively

- High level of attention to detail

- IT literate, with confidence in learning new systems

- Commitment to confidentiality and information governance standards

**Desirable Criteria:**

- Previous experience in call centre environment

- Experience working within a hospital or healthcare setting

- Familiarity with Microsoft Office applications, including Word, Outlook, and Excel

**Working Hours** This is a zero-hours bank position. The Patient Support Centre operates Monday to Friday, 8:00am – 6:00pm, with shifts scheduled within these hours on an as-needed basis.

**Benefits** As a bank colleague, you will have access to the following benefits:

- Weekly pay

- Competitive bank rates

- Free on-site parking (saving an average of £50 per month)

- Access to the Spire Healthcare Pension Scheme

- Blue Light Card discounts

- Additional SmartSpending discounts via _Spire for You_

- Access to wellbeing and support services via _Spire for You_

- Free DBS check

- Full induction and mandatory training

- Ongoing support from Spire’s dedicated Resourcing Team

- Opportunities for further training and progression into permanent roles

## Skills

### Required
- Excellent verbal communication skills
- organisational skills
- attention to detail
- IT literacy

### Nice to have
- Previous experience in call centre environment
- Experience working within a hospital or healthcare setting
- Microsoft Office applications

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Source: [Apply at elij.fa.em2.oraclecloud.com](https://elij.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/29063?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)