# Customer Success Engineer, Industry Solutions

**Company**: HP
**Location**: Spring, Texas
**Experience**: senior
**Job type**: full-time
**Salary**: $116,150 to $182,400
**Category**: Engineering
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Spring-Texas-United-States-of-America/Customer-Success-Engineer--Industry-Solutions_3164216-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_c06c9165-05a

## Description

We are seeking a Customer Success Engineer to lead the technical relationship between HP and large retail customers. You will work closely with HP engineering and customer teams to solve problems and advocate for customer needs.

**Responsibilities**

- Manage and lead programs involving multiple functions and project teams to drive engineering development and implementation.

- Oversee logistics of parts for builds and prototypes, working on multiple projects simultaneously.

- Develop and direct schedules, critical deliverables, budget, and resource allocation plans.

- Manage activities of supporting project teams and internal development partners.

- Communicate program progress, escalations, and issue analysis to stakeholders.

- Drive innovation and integration of new technologies and quality initiatives.

- Lead and provide guidance to less-experienced staff members.

**Education & Experience Recommended**

- Four-year or graduate degree in Computer Science, Engineering, Business Administration, or a related discipline.

- Typically 7-10 years of work experience in engineering development and implementation, project planning, or a related field.

**Pay Range**

- $116,150 to $182,400 USD annually, with additional opportunities for pay in the form of bonus and/or equity.

**Benefits**

- Comprehensive benefits package, including health, dental, and vision insurance, long-term/short-term disability insurance, employee assistance program, flexible spending account, life insurance, and generous time-off policies.

## Skills

### Required
- Agile Methodology
- Automation
- Change Management
- Computer Science
- Continuous Improvement Process
- JIRA
- Kanban Principles
- Lean Manufacturing
- Milestones (Project Management)
- New Product Development
- Process Improvement
- Product Management
- Project Engineering
- Project Management
- Project Planning
- Project Schedules
- Risk Management
- Scrum (Software Development)
- Software Development
- Sprint Planning

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Spring-Texas-United-States-of-America/Customer-Success-Engineer--Industry-Solutions_3164216-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)