# Bespoke Relationship Manager - MSO

**Company**: McLaren Automotive
**Location**: Woking
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q1351854

**Apply**: https://mclarencareers.mclaren.com/careers/JobDetail/Bespoke-Relationship-Manager-MSO/59575?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bf89424c-20e

## Description

We are seeking a Bespoke Relationship Manager to join McLaren Special Operations (MSO). As a key member of the MSO team, you will be responsible for managing relationships with VIP clients, assisting them in designing and specifying their bespoke cars, and ensuring timely delivery.

Responsibilities:

- Provide an exceptional ownership experience for VIP clients, fostering brand advocacy

- Be available to answer client queries via phone and social media outside of core work hours

- Assist retailers and clients with bespoke vehicle orders from start to finish

- Host clients, retailers, and prospects to discuss bespoke car visions and guide them to a deliverable specification

- Build strong relationships with valued customers, conveying trust and encouraging engagement with the McLaren brand

- Provide customer insights to support process, product, and experience development

- Collaborate with internal teams on MSO bespoke enquiries

- Host clients at events for bespoke specification sessions, advocating the MSO brand

- Travel for extended periods, as required

Requirements:

- Excellent interpersonal skills, attention to detail, and knowledge of automotive design and manufacturing

- Awareness of motoring trends, market influence, and luxury lifestyle

- Inner confidence and technical competency in discussing mechanical and bespoke options

- Ability to work on multiple projects, prioritize tasks, and manage time efficiently

- Strong verbal and written communication skills, with resilience and integrity

Benefits:

- Structured career development framework

- 25 days' holiday, plus bank holidays

- Enhanced company pension scheme

- Discretionary annual bonus award

- Private medical insurance and health cash plan

- Life assurance benefit

- Sabbatical opportunity after two years' service

- Adaptable benefits, such as discounted shopping

- Generous parental leave policies

- Wellbeing initiatives, including employee assistance programme and financial advice

## Skills

### Required
- interpersonal skills
- attention to detail
- automotive design
- manufacturing
- motoring trends
- luxury lifestyle
- communication skills
- time management
- resilience
- integrity

### Nice to have
- degree or similar experience
- technical competency
- mechanical options
- bespoke options

---

Source: [Apply at mclarencareers.mclaren.com](https://mclarencareers.mclaren.com/careers/JobDetail/Bespoke-Relationship-Manager-MSO/59575?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)