# Manager, Quality Systems (R5960)

**Company**: Shield AI
**Location**: Dallas, Texas
**Work arrangement**: onsite
**Experience**: senior
**Job type**: Full Time Employee
**Salary**: USD 150,000-230,000 per-year-salary
**Category**: Operations
**Industry**: Technology

**Apply**: https://jobs.lever.co/shieldai/de5fec00-7bbe-45d1-8f10-f3e16197e9c5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bf6b7516-1c1

## Description

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems.

The Quality Systems Manager is responsible for developing, implementing, maintaining, and continuously improving Shield AI's enterprise Quality Management System (QMS).

## Responsibilities

- Own and continuously improve the enterprise QMS, ensuring compliance with AS9100 and applicable AQAP, customer, contractual, and regulatory requirements.

- Lead the assessment, gap closure, implementation, and certification readiness activities required to support AQAP 2110.

- Develop and maintain a single integrated QMS that supports multiple programs, customers, and applicable international defense requirements.

- Own the internal audit program, including audit planning, auditor qualification, findings, corrective actions, and effectiveness verification.

- Lead preparation for AS9100, AQAP, customer, government, and third-party audits and assessments.

- Own enterprise corrective action and continuous improvement processes, ensuring systemic issues are effectively identified, corrected, and prevented from recurring.

- Establish and maintain processes for document control, quality records, objective evidence, and retention.

- Partner with Engineering and Configuration Management to ensure appropriate configuration control, traceability, and as-built product records.

- Establish processes for identifying and implementing contractual and customer-specific quality requirements, including quality planning and appropriate flow-down to suppliers.

- Support Government Quality Assurance activities and serve as a key interface with customers, government representatives, and authorized quality representatives.

- Establish enterprise quality metrics and provide leadership with visibility into QMS health, compliance risks, audit performance, and systemic quality issues.

- Lead cross-functional initiatives to simplify, standardize, digitize, and improve quality processes.

- Build, develop, and lead the Quality Systems & Compliance team.

## Required qualifications

- Bachelor's degree in Engineering, Manufacturing, Quality, Operations, or a related technical discipline; equivalent combinations of education and significant relevant experience may be considered.

- 8+ years of progressive experience in Quality, Quality Assurance, Quality Systems, Compliance, or Product Assurance.

- 3+ years of leadership experience in Quality Systems, Quality Assurance, Compliance, or a related function.

- Demonstrated experience developing, implementing, or maintaining an AS9100 Quality Management System.

## Preferred qualifications

- Direct experience with AQAP 2110 or other NATO Allied Quality Assurance Publications.

- Experience supporting international defense customers, Government Quality Assurance, or government/customer quality representatives.

- Experience conducting QMS gap assessments and implementing compliance roadmaps.

- Experience integrating customer or regulatory requirements into an existing AS9100 QMS.

- Strong understanding of configuration management, traceability, product acceptance, and objective quality evidence.

- ASQ CMQ/OE, CQA, CQE, or equivalent professional certification.

- AS9100 or ISO Lead Auditor certification.

## Additional Information

- Salary: USD 150,000-230,000 per-year-salary

- Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity

## Skills

### Required
- AS9100 Quality Management System
- Quality Assurance
- Quality Systems
- Compliance
- Product Assurance
- Leadership
- Configuration Management
- Traceability
- Objective Quality Evidence

### Nice to have
- AQAP 2110
- NATO Allied Quality Assurance Publications
- International Defense Customers
- Government Quality Assurance
- QMS Gap Assessments
- Compliance Roadmaps
- ASQ CMQ/OE
- CQA
- CQE
- AS9100 or ISO Lead Auditor certification

---

Source: [Apply at jobs.lever.co](https://jobs.lever.co/shieldai/de5fec00-7bbe-45d1-8f10-f3e16197e9c5?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)