# Claims Analyst

**Company**: Cigna Healthcare
**Location**: Kuala Lumpur, Malaysia
**Category**: Insurance
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Kuala-Lumpur-Malaysia/Claims-Senior-Representative---Cigna-Healthcare_26011032?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bf0d4e27-2a6

## Description

We are seeking a Claims Analyst to join our team in Kuala Lumpur, Malaysia.

**Job Overview** As a Claims Analyst, you will be responsible for critical analysis and processing of claims for medical expenses within a fixed turnaround time.

**Key Responsibilities**

- Assess and process claims for medical expenses while maintaining medical confidentiality

- Accurately input data into system applications

- Analyze and critically evaluate cost management and existing working methods

- Manage your workload, ensuring timely processing and taking suitable actions

- Collaborate with the Claims Supervisor to optimize processes and handle unclear claims

- Strive for high-quality claims handling, accurate reimbursements, and fast transactions

**Additional Tasks**

- Perform financial verification

- Assist the Claims Supervisor in work planning, implementing new contracts, and conducting refresher trainings

- Work closely with SMEs and the Claims Supervisor to identify areas for improvement based on customer feedback

**Requirements**

- Bachelor's degree or equivalent experience

- Passive language knowledge (English, Mandarin, etc.)

- Familiarity with policies, coverage, and medical terminology

- Proficiency in using reference materials

**Skills**

- Decision-making and analytical skills

- Numerical skills and accuracy

- Discipline and attention to procedures

- Efficient and effective in work

- Team player with excellent communication skills

- Proficient in computer programs, including Microsoft Office applications, CRM, and customized software

- Discreet handling of confidential medical information

## Skills

### Required
- Medical Terminology
- Policies Coverage
- Microsoft Office Applications
- CRM
- Analytical Skills
- Decision Making
- Numerical Skills
- Discipline
- Team Player
- Communication Skills

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/Kuala-Lumpur-Malaysia/Claims-Senior-Representative---Cigna-Healthcare_26011032?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)