# Power Generation Field Service Technician - Level III

**Company**: Cummins Inc.
**Location**: Hodgkins
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Manufacturing

**Apply**: https://cummins.jobs/hodgkins-il/power-generation-field-service-technician-level-iii/47467D29D06045949BAB775181459C5B/job/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bf0413e1-a19

## Description

We are seeking a highly skilled Power Generation Field Service Technician - Level III to join our team. As a technical specialist and primary customer support contact, you will diagnose and execute complex repairs to generators and components at the customer's site.

**Key Responsibilities:**

- Establish and maintain productive customer relations, ensuring prompt and efficient attention to customer needs

- Apply specialized tools and follow documented procedures to diagnose and complete complex repairs at customer sites

- Perform preventative maintenance activities according to documented schedules and standards on power generation products in the field

- Escalate unresolved issues to product specialists or supervisors

- Coach and develop technicians and apprentices, transferring knowledge and experience to others

- Complete required documentation, such as service worksheets, timesheets, and warranty claims

- Maintain service vehicles and tools for cleanliness and proper operation

- Ensure adherence to all relevant Health, Safety, and Environmental policies, procedures, and legislation

**Requirements:**

- Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer's site

- Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site

- Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field

- Escalates unresolved issues to product specialists / Supervisor

- Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc

- Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens

- Completes training in line with skill and business requirements

- Maintains service vehicle and tools for cleanliness and proper operation

- Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

**100% On-Site**: Yes, due to the operational nature and specific job duties of this role, work is required to be completed 100% in person/On-site.

## Skills

### Required
- Diagnostics Application
- Electronic Service Tool Application
- Engine Systems Interactions
- Power Generation Systems Knowledge
- Product Repair and Maintenance
- Service Documentation
- Technical Escalation

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Source: [Apply at cummins.jobs](https://cummins.jobs/hodgkins-il/power-generation-field-service-technician-level-iii/47467D29D06045949BAB775181459C5B/job/?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)