# Operations Supervisor – Early Career / Recent College Graduate

**Company**: ShipMonk
**Location**: Pittston, Pennsylvania
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Other

**Apply**: https://job-boards.greenhouse.io/shipmonk/jobs/4970926101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_befb0414-b60

## Description

ShipMonk isn't just a 3PL , we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

ShipMonk is looking for early-career talent to join our Pittston fulfillment operations as an Operations Supervisor.

This isn't a program where you spend your first year watching from the sidelines. You'll learn our business while taking on real frontline leadership responsibility , leading approximately 25–30 associates, managing performance, working with operational data, solving problems, and helping your department improve.

## What you'll do

- Lead, coach, and develop approximately 25–30 warehouse associates

- Run shift huddles and set clear daily priorities for your team

- Monitor productivity, throughput, quality, accuracy, attendance, and safety

- Learn how to allocate labor based on volume and operational priorities

- Use data to understand performance and identify root causes

- Coach associates and provide clear, timely feedback

- Partner with Operations leaders and teams across HR, Safety, Quality, and Engineering

- Help onboard and train new associates

- Identify opportunities to eliminate waste and improve processes

- Maintain a safe, organized, and compliant work area

- Learn the operation from the floor up while progressively taking greater ownership

## What we're looking for

We're especially interested in early-career candidates who have:

- An interest in building a career in operations, supply chain, logistics, fulfillment, or people leadership

- Exposure to a professional or operational environment through an internship, co-op, part-time job, project, or other relevant experience

- Demonstrated leadership potential through work experience, campus organizations, athletics, volunteer leadership, military experience, or other team environments

- Comfort working with data and metrics to understand performance and solve problems

- Strong communication and interpersonal skills

- A willingness to spend the majority of the shift on the fulfillment floor working directly with your team

- Flexibility to work days, nights, weekends, holidays, and overtime based on business needs

- Ability to stand for extended periods and lift up to 50 lbs.

## What success looks like

In your first 30 days: You're learning the operation, getting to know your team, understanding the KPIs that drive your department, and spending significant time learning directly on the floor.

In 90 days: You're increasingly accountable for your team's performance, using data to identify problems, coaching associates, and beginning to identify opportunities to improve your operation.

In year one: You understand how people, labor, inventory, technology, and process come together to run a high-volume fulfillment operation. You've built real frontline leadership experience and demonstrated your ability to continue taking on more at ShipMonk.

## Skills

### Required
- frontline people leadership
- fulfillment and distribution operations
- labor planning and allocation
- productivity and throughput management
- inventory and quality
- safety and compliance
- operational KPIs and data analysis
- root-cause problem solving
- continuous improvement
- cross-functional leadership

### Nice to have
- degree in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, Business, Engineering, or a related field
- internship or co-op experience in supply chain, logistics, fulfillment, distribution, manufacturing, transportation, or operations
- coursework or project experience involving operations management, supply chain analytics, Lean, Six Sigma, process improvement, or data analysis
- previous experience leading a team, project, student organization, athletic team, or other group

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/shipmonk/jobs/4970926101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)