# Programme Manager - Service Operations

**Company**: Deutsche Bank
**Location**: Frankfurt
**Work arrangement**: hybrid
**Experience**: senior
**Category**: Operations
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Frankfurt-Theodor-H-A-IBC/Senior-Transformation-Manager-Service-Operations--f-m-x-_R0453682-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bee034c1-c58

## Description

Service Operations is a central technology unit within Technology, Data & Innovation (TDI) of Deutsche Bank's Private Bank.

The division is responsible for the development, delivery and operation of business-critical applications, platforms and technology solutions supporting Private Bank's core operational processes.

As part of the Service Operations leadership team, this role combines the management of strategic transformation initiatives with operational responsibility for a substantial change and technology portfolio within the Private Bank.

**Your key responsibilities**

- Manage and successfully drive strategic transformation initiatives and business-critical change programmes within the Private Bank

- Coordinate the overarching technology implementation of a new operating model across multiple projects and workstreams

- Take responsibility for integrated programme, resource and financial planning, as well as governance, progress monitoring and management reporting

- Identify delivery risks at an early stage, determine required actions and initiate appropriate measures to manage them

- Help shape the establishment of an international organisation as well as the development of target operating models and organisational structures in Germany, Romania and India

- Bring together senior leaders and stakeholders from Business, Operations and Technology to effectively align priorities, dependencies and implementation plans

**Your skills and experiences**

- Demonstrated expertise in managing complex technology, transformation or change programmes within the financial services industry

- In-depth knowledge of programme or portfolio management, financial planning, governance, risk management and management reporting

- Strong ability to align different interests and confidently manage complex stakeholder landscapes

- Strategic and analytical thinking combined with a structured, solution-oriented and results-driven approach

- Business-fluent English communication skills; German language skills are an advantage

- University degree in Business Administration, Business Information Systems, Computer Science or Economics, or a comparable qualification

- Demonstrated effective use of AI tools to increase productivity, optimise processes and solve business problems, combined with sound decision-making and the responsible and diligent handling of data and AI-generated results

**What we offer**

We provide you with a comprehensive portfolio of benefits and offerings to support both, your private and professional needs.

- Emotionally and mentally balanced: consultation in difficult life situations as well as mental health awareness trainings

- Physically thriving: health check-ups; vaccination drives as well as advice on healthy living and nutrition

- Socially connected: PME family service, FitnessCenter Job, flexible working (e.g part-time, hybrid working, job tandem) as well as programs that foster diversity, equity and inclusion

- Financially secure: pension plans, banking services, company bicycle or “Deutschlandticket” as well as from exclusive employee rates and personalized financial advice through our “Mitarbeiterbank”

## Skills

### Required
- Programme Management
- Portfolio Management
- Financial Planning
- Governance
- Risk Management
- AI Tools
- English
- German

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Frankfurt-Theodor-H-A-IBC/Senior-Transformation-Manager-Service-Operations--f-m-x-_R0453682-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)