# User Researcher (Ref: 24078)

**Company**: Ministry of Justice
**Location**: Stafford, West Midlands
**Work arrangement**: hybrid
**Salary**: GBP 42,914 - 53,081 per year
**Category**: Research
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/user-researcher-ref-24078-119633?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/user-researcher-ref-24078-bed2e7d8-194/

## Description

We are recruiting for User Researchers to be part of our product teams at Justice Digital Data and Science (JDDS).

As a User Researcher, you will work on public services that matter, collaborating with designers, business analysts, product managers, data scientists, delivery managers, and developers to deliver world-class, user-centred services.

Your responsibilities will include:

- Planning, conducting, analysing, and communicating research

- Ensuring the inclusion of different types of users in research activities

- Effectively communicating research findings within project teams and sharing findings with other relevant stakeholders

- Working closely with product managers, designers, developers, data scientists, and engineers to turn user research findings into actions that lead to valuable product and service designs

- Contributing to building our user research and user-centred design community by developing our practice and ways of working

We offer a range of excellent benefits, including:

- A generous employer pension contribution of 28.97%

- 25 days of annual leave, increasing to 30 days once you have reached 5 years of service, plus 8 bank holidays and a privilege day for the King's birthday

- Flexible working arrangements, including hybrid working, working part-time or compressed hours

- 10% of your working time for personal and professional development

- A £1k per person learning budget

- Compassionate maternity, adoption, and shared parental leave policies

To be considered for this role, you will need:

- Experience using research methods, primarily qualitative but ideally with some quantitative experience

- Ability to be an advocate for users, encouraging teams to engage with research insights

- Experience ensuring research and insights support the iterative development of a service/product

- Experience including different kinds of users in appropriate research activities

- Ability to build effective working relationships with a team and stakeholders

- Experience managing personal data, including following security and consent processes

The salary for this role is:

- London: £49,325 - £53,081

- National: £42,914 - £46,182

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## Skills

### Required
- qualitative research
- quantitative research
- user advocacy
- service development
- inclusive research
- relationship building
- data management

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/user-researcher-ref-24078-119633?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)