# Concierge

**Company**: JLL
**Location**: Hong Kong
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Real Estate

**Apply**: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Customer-Service-Executive_REQ537808-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_beb66490-646

## Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

We are seeking a Concierge to deliver high-standard services to tenants and visitors across the shopping mall and office building. As a Concierge, you will:

- Respond promptly and professionally to customer enquiries, requests, complaints, and feedback

- Support day-to-day property management operations, including coordination and execution of marketing and promotional activities

- Monitor and assist front desk and reception operations to ensure seamless and efficient service delivery

- Collaborate effectively with the account's Event Team and Facilities Management team on operational tasks and event-related logistics

- Ensure all activities align with company and client policies, including health, safety, and workplace regulatory requirements

- Perform general administrative duties as assigned

To be successful in this role, you should have:

- At least 1 year's customer service experience focusing on frontline customer interaction, hotel or shopping mall concierge experience

- Pleasant personality, outgoing, and presentable

- Excellent customer service attitude and communication skills

- Good in spoken and written English and Chinese, competent in spoken Putonghua

## Skills

### Required
- customer service
- communication skills
- administrative duties

### Nice to have
- hotel or shopping mall concierge experience
- Chinese language skills

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Source: [Apply at jll.wd1.myworkdayjobs.com](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Customer-Service-Executive_REQ537808-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)