# Principal, Product Learning & Development

**Company**: Twilio
**Location**: Remote - US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $171,120 - $213,900
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/twilio/jobs/8373065?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/principal-product-learning-and-development-be8d3e3c-e87/

## Description

Twilio is seeking a Principal, Product Learning & Development to bring their AI-first PDLC vision to life and build the capability their product organization needs to deliver it.

Responsibilities:

- Design and deliver the PM Academy, covering onboarding and ongoing curriculum across PRD writing, discovery, prioritization, roadmapping, and stakeholder influence, each taught with AI in the workflow.

- Design and help build and facilitate adoption of "PM in a box": ship internal AI tooling such as prompt libraries, agents, and PRD and research generators, as products with users, feedback loops, and adoption targets.

- Bring the AI-first PDLC vision to life and execute against it, partnering with Product leaders to map current workflows and identify the AI and automation opportunities worth pursuing.

- Run cohort programs for new PMs and newly promoted PM managers, and design tailored programming for different parts of the organization rather than one generic track.

- Curate the internal playbooks, templates, and documentation that carry "how we do product here," and keep them current as practice changes.

- Facilitate workshops, office hours, and 1:1 coaching for PMs and PM leaders, building the credibility to coach senior people.

- Drive AI adoption across the PM org through a champion network that surfaces use cases from inside each team.

- Measure impact against baselines captured before rollout.

Qualifications:

- Bachelor’s degree in Business, Computer Science, a related field or equivalent practical experience.

- 8+ years of experience across product management, consulting, program management, L&D or enablement.

- Experience leading programs or product operations for B2B SaaS, PaaS or equivalent.

- Outstanding written and verbal communication that drives executional impact at scale, distilling complex detail into an executive narrative, and explaining technical concepts to audiences without technical backgrounds.

- Strong facilitation, and the ability to build trust and exchange ideas across organizational boundaries in service of a broader goal.

- Excellent problem-solving and organizational skills.

- Ability to thrive in a fast-paced, evolving, ambiguous environment, with a default to action in order to adapt quickly to changing priorities and requirements.

Location: Remote - US

Travel: Approximately 5-10% travel is anticipated.

What We Offer:

- Competitive pay

- Generous time off

- Ample parental and wellness leave

- Healthcare

- A retirement savings program

- Much more

Estimated pay ranges:

- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $171,120 - $213,900

- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500

- Based in the San Francisco Bay area, California: $201,280 - $251,600

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Product Management
- Learning & Development
- AI
- Communication
- Problem-solving
- Organizational skills

### Nice to have
- Master’s in computer science or engineering or business administration
- Hands-on experience building AI agents, automated workflows, and internal tooling
- Experience leading change management in B2B SaaS

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/8373065?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)