# Lead - Solution Engineer

**Company**: Freshworks
**Location**: Chennai, TN
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://jobs.smartrecruiters.com/Freshworks/744000160816709-lead-solution-engineer?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/lead-solution-engineer-be837825-95e/

## Description

Organizations everywhere struggle with the costs and complexities of software solutions that promise to simplify their lives. Freshworks offers a fresh vision for how the world works, building uncomplicated service software that delivers exceptional customer and employee experiences.

As a Lead - Solution Engineer, your primary responsibilities include:

- Collaborating with Enterprise customers to identify and address their most critical business challenges.

- Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals.

- Gathering requirements effectively to clearly define customer problems.

- Building and presenting compelling demonstrations of Freshworks ITOM products.

- Articulating the value of Freshworks solutions to a variety of audiences.

- Embracing lifelong learning and continuously developing your skills.

- Evangelizing the refreshing user experience offered by the Freshworks platform.

The ideal candidate will have 6-8 years of experience in Solution Engineering and/or IT Operations, excellent soft skills and presentation abilities, and a strong understanding of ITOM/ITAM domains.

At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software, and we're committed to fostering an environment that enables everyone to find their true potential, purpose, and passion.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Solution Engineering
- IT Operations
- ITOM
- ITAM
- ServiceNow
- BMC
- Lansweeper
- Windows
- Linux
- Virtualisation
- EUC
- Networking
- Public Cloud
- Storage

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Freshworks/744000160816709-lead-solution-engineer?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)