# Medical Assistant

**Company**: knownwell, Inc.
**Location**: Needham
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $24-28 per hour
**Category**: Healthcare
**Industry**: Healthcare

**Apply**: https://jobs.lever.co/knownwell/bdf7665f-aede-4d71-8500-610f0c2f5608
**Canonical**: https://yubhub.co/jobs/job_be80f56f-611

## Description

Meet knownwell, a weight-inclusive healthcare organisation changing the way obesity care is delivered. As a Medical Assistant, you will play a key role in delivering patient-centred care by managing clinical tasks and supporting the broader healthcare team.

Key responsibilities include:

* Managing patient flow: Facilitating transitions between reception, exam rooms, and check-out, ensuring seamless care.
* Assisting with clinical tasks: Taking vitals, gathering patient history, triaging, and assisting with clinical procedures.
* Supporting patient follow-up: Ensuring records are updated, reviewing test results with providers, and communicating with patients as needed.
* Coordinating care: Managing patient medication prior authorisations, and assisting with outgoing referrals and scheduling.
* Performing administrative tasks: Supporting scheduling, patient check-in/out, insurance verification, and other administrative needs when needed.
* Collaborating with the care team: Working closely with both clinical and front-desk staff to maintain smooth operations.
* Maintaining exam rooms: Ensuring supplies are stocked, and rooms are ready for patient care.
* Providing compassionate care: Adhering to knownwell's mission of providing inclusive, non-judgmental care to all patients, regardless of size, background, or health status.

Requirements include:

* High school diploma or equivalent; Medical Assistant certification preferred.
* At least 1-2 years of experience in a healthcare setting, preferably in primary care, specialty care, metabolic health, or weight management.
* Experience with prior authorisations and referrals is a strong plus.
* Strong organisational skills and attention to detail.
* Excellent communication and interpersonal skills.
* Familiarity with electronic medical records (EMR) systems (Athena experience preferred).
* Ability to manage multiple tasks efficiently in a fast-paced environment.
* A team player with a passion for inclusive, compassionate care.

## Skills

### Required
- Electronic Medical Records (EMR)
- Prior Authorisation
- Referrals
- Patient Flow Management
- Clinical Tasks
- Administrative Tasks
- Communication
- Interpersonal Skills

### Nice to have
- Athena EMR
- Prior Authorisation Experience
- Referral Management