# Coordinated Care, Senior Principal

**Company**: AIA
**Location**: Hong Kong, HK
**Experience**: senior
**Job type**: full-time
**Category**: Healthcare
**Industry**: Healthcare
**Wikidata**: https://www.wikidata.org/wiki/Q30255387

**Apply**: https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Coordinated-Care--Senior-Principal_JR-68670?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_be6473cf-910

## Description

At AIA, we're transforming our organisation to be faster, simpler, and more connected to develop digital solutions that help people live Healthier, Longer, Better Lives.

As a Coordinated Care, Senior Principal, you will be responsible for developing and implementing strategies that promote coordinated care across various health and wellness services for better customer experience and health outcomes.

**Responsibilities:**

### Program Development and Implementation

- Design, implement, and evaluate innovative coordinated care programs that align with organisational goals and improve health outcomes for members.

- Utilise advanced data analytics to track program performance, identify trends, and develop actionable insights.

- Tailor programs to address unique population needs, ensuring equity in care delivery.

- Implement mechanisms for continuous monitoring and evaluation of care coordination efforts.

- Lead quality improvement projects focused on enhancing care processes, increasing patient engagement, and reducing readmission rates.

- Promote adherence to clinical guidelines and best practices among care teams.

- Ensure coordinated care initiatives comply with Hong Kong regulations and internal policies.

- Identify potential risks and develop mitigation strategies.

- Build and maintain strong partnerships with internal departments and external stakeholders.

### Training, Education, and Capacity Building

- Develop and deliver training programs for staff and providers on care coordination principles, patient engagement strategies, and effective communication techniques.

- Cultivate a culture of continuous learning and improvement within the care coordination team.

**Requirements:**

- Bachelor's degree in nursing, Healthcare Administration, Public Health, or a related field; Master's degree preferred.

- Minimum 10 years' experience in healthcare management, with at least 3 years in the health insurance sector.

- In-depth knowledge of healthcare delivery systems, care coordination models, and quality improvement methodologies.

- Demonstrated analytical and problem-solving skills, good organisational, interpersonal, and team skills.

- Expertise with Microsoft.

- Flexible and able to work in a dynamic environment and across cultures.

- Excellent verbal and written communication skills in English.

- Strong and effective interpersonal relationship skills.

## Skills

### Required
- Microsoft
- data analytics
- care coordination
- healthcare management
- quality improvement methodologies

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Source: [Apply at aia.wd3.myworkdayjobs.com](https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Coordinated-Care--Senior-Principal_JR-68670?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)