# Community Manager

**Company**: Keywords Studios
**Work arrangement**: remote
**Experience**: mid
**Job type**: full-time
**Category**: Marketing
**Industry**: Entertainment
**Wikidata**: https://www.wikidata.org/wiki/Q64141679

**Apply**: https://apply.workable.com/j/AB8B2CF08E
**Canonical**: https://yubhub.co/jobs/job_be4cf49e-9df

## Description

We are currently accepting spontaneous applications to build a talent pool for future openings across multiple roles in Community Management and Social Media Management. Responsibilities and requirements may vary by position.

As a Community Manager, you will be part of a thriving community of community professionals, and will have the opportunity to develop your skills and career alongside a diverse, global team.

Responsibilities
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* Review all incoming community interactions on different social media platforms and communicate directly with players.
* Respond to comments and player queries in a timely manner.
* Create engaging content for social media.
* Build in-depth reports on community growth and engagement, and propose improvements based on those findings.
* Assist the developer by collating and reporting on player feedback.
* Help foster and maintain a safe and welcoming environment for a game community.
* Moderate discussions and comments following set community guidelines.
* Proactively suggest new ways to grow and care for your community.
* Create and update corresponding documentation as needed.

Requirements
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* Minimum of 2 years' experience of community management/social media in gaming on a professional basis.
* Excellent written and verbal communication skills in English.
* Bilingualism (particularly English with French, Spanish or German) is a plus.
* Passionate about video games and social media.
* Strong understanding of social media/community management platforms/channels (Discord, Twitch, Reddit, Instagram, Facebook...).
* Expertise with social listening and social management best practices.
* Experience managing or moderating a thriving gaming community.
* Higher education in marketing, business administration, communication, adult education, or related fields.

Benefits
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* As a remote role, we offer flexibility and a nice work-life balance.
* Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
* We work on exciting projects with global brands.
* Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.

## Skills

### Required
- community management
- social media
- gaming
- communication
- marketing
- business administration
- adult education

### Nice to have
- bilingualism
- social listening
- social management best practices
- project management