# Sales Support Associate

**Company**: Wolt
**Location**: Birkirkara
**Salary**: €1,574 - €1,967 EUR per month
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/wolt/jobs/8235901?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_be2bd819-616

## Description

## Job Overview

As a Sales Support Associate at Wolt, you'll be the primary point of contact for merchant partners, providing timely support and resolving issues to ensure smooth operations.

## Responsibilities

- Respond to merchant emails and support tickets with clear, helpful answers.

- Make accurate updates to restaurant menus and retail assortments.

- Troubleshoot merchant, equipment, and operational issues.

- Collaborate with internal teams to improve the partner experience.

- Ensure merchant information and menus are accurate.

## Requirements

- Strong communication and stakeholder management skills.

- Excellent organisational and multitasking abilities.

- Solution-oriented mindset with attention to detail.

- Ability to work independently and manage multiple priorities.

- Experience in onboarding, account management, or merchant support is a plus.

- Fluent in English; Maltese is a plus.

## Benefits

- Directly impact merchant success and customer experience.

- Dynamic and collaborative working environment.

- Exposure to cross-functional projects and market launches.

- Career growth opportunities within a global tech company.

## Compensation

- The successful candidate's starting pay will fall within the pay range of €1,574 - €1,967 EUR per month.

## Skills

### Required
- communication
- organisational
- multitasking
- problem-solving
- attention to detail
- English

### Nice to have
- Maltese
- onboarding
- account management
- operations
- customer success
- merchant support

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/wolt/jobs/8235901?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)