# Associate

**Company**: RBC Dominion Securities
**Location**: Vancouver, British Columbia
**Job type**: full-time
**Salary**: $40,000 - $50,000
**Category**: Finance
**Industry**: Finance

**Apply**: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/VANCOUVER-British-Columbia-Canada/Associate_R-0000183318-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

RBC Dominion Securities is seeking an Associate to provide concierge-level administrative support to a successful Advisory Team in Vancouver.

The Associate will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

**Responsibilities:**

- Daily administrative support to the Advisor and their team

- Coordinate and prepare meetings for the Advisor with clients/prospects

- Provide proactive client service with a focus on problem resolution and attention to details

- Respond to client inquiries regarding account transactions, requests for account documentation, and account reporting

- Coordinate the steps and processes for new client onboarding

- Help manage incoming communications from clients

- Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements

- Help update team's communication channels: websites, LinkedIn, Facebook, brochures, newsletters

- All other administrative duties as required

**Requirements:**

- Exceptional verbal and written communication in both English and Mandarin

- Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) or Canadian Investment Regulatory Exam, CIRE

- High level of time management and organization skills

- Demonstrated skills in providing world-class client service that is professional, warm, and friendly

- Strong Microsoft Office Suite skills

- Comfortable performing administrative duties in a fast-paced environment

**Nice-to-have:**

- Knowledge of RBC Dominion Securities' systems and procedures

- 1-3 years' experience in the securities industry

**What's in it for you:**

- A comprehensive Total Rewards Program which includes competitive compensation and flexible benefits

- Leaders who support your development through coaching and managing opportunities

- Work in a dynamic, collaborative, progressive, and high-performing team

- Opportunities to do challenging work

- Opportunities to build close relationships with clients

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## Skills

### Required
- Account Management
- Customer Success
- Decision Making
- Financial Regulation
- Group Problem Solving
- Interpersonal Relationships
- Investment Risk Management
- Microsoft Office Suite
- Mandarin

### Nice to have
- Knowledge of RBC Dominion Securities' systems and procedures
- 1-3 years' experience in the securities industry

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Source: [Apply at rbc.wd3.myworkdayjobs.com](https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/VANCOUVER-British-Columbia-Canada/Associate_R-0000183318-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)