# Associate Director, Software Engineering

**Company**: HSBC
**Location**: Xi'an, Shaanxi
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://portal.careers.hsbc.com/careers/job/563774612186663?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_be08d5d9-fa5

## Description

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

**Principal Responsibilities:**

- Manage complicated, cross-platform production issues involving Operating Systems, Networking and Databases, including services hosted on external platforms.

- Operate and continuously improve monitoring and alerting, and support incident response and service restoration.

- Support and improve CI/CD pipelines and release processes, embedding DevSecOps principles into operational workflows.

- Agree and develop SLOs/SLIs across engineering teams and with Product Owners, and use them to drive reliability improvements.

- Engage in new features and builds at inception to ensure operability, stability, and delivery quality before go-live.

- Build and maintain application & infrastructure performance tooling, and take steps to improve overall production stability.

- Develop and enhance the existing observability tooling stack (logs/metrics/traces) to improve detection and diagnosis.

- Contribute to the wider bank community to share technology, run trials on new tools, and scale successful practices.

**Requirements:**

- Experience in IT Operations / Production Support / Reliability Engineering

- Solid track record delivering agile projects at scale, ideally in FinTechs or Investment Banks (IBs).

- Ability to drive operational improvements and influence change in a complex technical environment.

- Experience building and configuring monitoring/alerting, e.g. AppDynamics, Geneos, Datadog, Splunk, AWS CloudWatch.

- Software engineering experience in one or more of: Python, Java, C/C++, Ruby, JavaScript, with a focus on automation/tooling.

- Experience developing or operating enterprise technology in the cloud: AWS, GCP, Azure, ACS.

- Knowledge on tools and software including Grafana, Docker, OpenAI, Jenkins, Ansible, Puppet, Google Stack Driver

- Fluent in Mandarin and English.

## Skills

### Required
- Python
- Java
- C/C++
- Ruby
- JavaScript
- AppDynamics
- Geneos
- Datadog
- Splunk
- AWS CloudWatch
- Grafana
- Docker
- OpenAI
- Jenkins
- Ansible
- Puppet
- Google Stack Driver

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Source: [Apply at portal.careers.hsbc.com](https://portal.careers.hsbc.com/careers/job/563774612186663?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)