# Christmas-Customer Assistant-Operations-Fosse Park

**Company**: Marks & Spencer
**Location**: Leicester, Leicestershire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/128398?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bdbd3749-974

## Description

Join M&S as a Customer Assistant at Fosse Park Shopping Centre, Leicester, working part-time in a fast-paced retail environment.

As a Christmas-Customer Assistant-Operations, you will be at the frontline of M&S, providing exceptional customer service, selling products, and driving sales growth.

Responsibilities:

- Deliver five-star service at pace, even in high-pressure situations

- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience

- Contribute to a positive team environment, supporting colleagues to achieve sales goals

- Adapt to changing demands, working across various areas of the store

- Provide style advice and recommend products to customers

Requirements:

- Be at least 18 years old due to early morning shifts and health and safety regulations

- Ability to work flexible hours, including early mornings and potential full-time hours during peak periods

- Digital confidence and willingness to learn

- Strong communication and interpersonal skills

Working Conditions:

- Part-time role with flexible shifts, including Tuesdays, Wednesdays, and Thursdays from 00:00-06:00

- Potential to work full-time hours during peak periods (weeks commencing 13th and 20th December)

Benefits:

- Opportunity to work with a leading UK retailer

- Flexible working hours

- Digital training and support

M&S aims to be an inclusive organisation, committed to diversity and equal opportunities.

## Skills

### Required
- digital literacy
- communication skills
- teamwork
- adaptability

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/128398?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
