# Fraud Manager, Ford Credit Risk Management Organization

**Company**: Ford Motor Company
**Location**: Dearborn, MI
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $141,700-$268,300
**Category**: Finance
**Industry**: Automotive
**Wikidata**: https://www.wikidata.org/wiki/Q44294

**Apply**: https://efds.fa.em5.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/68052?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bdaad287-e5e

## Description

The Fraud Manager is a high-impact, leadership position within Ford Credit's Risk Management Organization.

Responsibilities:

- Lead, mentor, and develop a small, high-performing team of fraud analysts/investigators

- Oversee the end-to-end investigation of suspected fraudulent loan/lease applications, dealer transactions, and account activity

- Develop, implement, and continuously refine fraud detection strategies, scorecards, and rules

- Monitor fraud trends, emerging schemes, and industry intelligence

- Partner with Underwriting, Funding, Collections, Legal, and Compliance to escalate, resolve, and remediate confirmed fraud cases

- Prepare and present regular reporting to senior leadership on fraud trends, loss metrics, case outcomes, and the effectiveness of fraud prevention controls

- Manage relationships with third-party fraud detection vendors and tools

- Ensure procedural compliance across fraud operations

- Establish and maintain case management protocols

- Support dealer-facing fraud awareness and training efforts

- Ensure all PII and confidential company/customer information is handled and secured in accordance with company policy and applicable law

- Operate within headcount, staffing, and budget guidelines while managing team workload and productivity

Qualifications:

- Bachelor's degree or equivalent relevant experience

- Several years of experience in fraud investigation, fraud strategy, credit risk, or loss prevention within auto finance, consumer lending, or banking

- Strong working knowledge of fraud typologies relevant to auto lending

- Working knowledge of applicable regulations and industry standards

- Demonstrated analytical skills, with the ability to interpret data trends, fraud scorecards, and portfolio-level metrics

- Excellent written and verbal communication skills

- Proven ability to lead, coach, and develop a team

- Strong collaboration skills, with experience partnering across Credit, Originations, Funding, Compliance, Legal, and Technology functions

- Experience with fraud detection systems, case management tools, and/or credit bureau and identity verification platforms

Benefits:

- Immediate medical, dental, vision and prescription drug coverage

- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

- Vehicle discount program for employees and family members and management leases

- Tuition assistance

- Established and active employee resource groups

- Paid time off for individual and team community service

- A generous schedule of paid holidays, including the week between Christmas and New Year's Day

- Paid time off and the option to purchase additional vacation time

## Skills

### Required
- fraud investigation
- fraud strategy
- credit risk
- loss prevention
- analytical skills
- communication skills
- leadership skills

### Nice to have
- Certified Fraud Examiner (CFE)
- experience within a captive auto finance company or auto lending environment
- familiarity with dealer-level fraud schemes and floorplan/wholesale fraud detection
- experience building or enhancing fraud detection models
- machine learning-based scoring
- rules-based fraud engines

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