# Senior Operational Account Manager

**Company**: HP
**Location**: Bengaluru, Karnataka
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Bengaluru-Karnataka-India/Senior-Operational-Account-Manager_3163012-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bda707f0-fe6

## Description

We are seeking a Senior Operational Account Manager to join our Sales Operations team. As a Senior Operational Account Manager, you will apply advanced subject matter knowledge to solve complex business issues and be regarded as a subject matter expert. You will lead and provide expertise to functional project teams and participate in cross-functional initiatives.

Responsibilities:

- Conduct highly complex operational analysis.

- Manage operational business relationships with mid-size to large domestic accounts.

- Act as a point of escalation and collaborate with other functions to drive resolution of operational issues.

- Represent customer/partner needs and provide business requirements to projects.

- Prepare and run operational performance reviews with customers/partners.

- Consult and advise on operational matters of medium complexity.

- Proactively communicate operational process changes to customers/partners and internal clients.

Education and Experience Required:

- First-level university degree or equivalent experience.

- Typically 4-6 years of related experience in Sales/Customer/Partner Operations, supply chain, customer service, and support management.

- Typically 3-4 years of experience supporting large accounts.

Knowledge and Skills:

- Developing consulting, negotiation, and influence skills.

- Solid understanding of core HP businesses and the revenue cycle.

- Superior research and analytical skills.

- Good knowledge of Microsoft Office tools, particularly Excel, Word, Power BI, AI/ML, and PowerPoint.

- Demonstrated project management skills.

- Excellent communication skills.

- Proven ability to collaborate and network with other groups and functions.

## Skills

### Required
- Microsoft Office
- Excel
- Word
- Power BI
- AI/ML
- PowerPoint
- project management
- consulting
- negotiation
- influence

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Bengaluru-Karnataka-India/Senior-Operational-Account-Manager_3163012-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)