# CCTV Operator (Force Contact)

**Company**: West Midlands Police
**Location**: Birmingham, West Midlands
**Job type**: full-time
**Salary**: £28,914 - £32,613
**Category**: Physical Security
**Industry**: Government & Public Sector

**Apply**: https://ecwz.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2675?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bd9ce274-327

## Description

The CCTV Operator (Force Contact) role is based in Birmingham, West Midlands, and involves working with the Force Contact department, which provides a 24-hour service supporting the public, officers, and policing teams. The successful candidate will be part of the Force Control Room CCTV team, contributing to the prevention and detection of crime, safeguarding vulnerable people, and managing incidents across the force.

The role involves operating and monitoring CCTV and ANPR systems to identify, monitor, and assess incidents, providing timely and accurate information to officers and partner agencies. Key responsibilities include:

- Operating and proactively monitoring ANPR and CCTV incidents to aid investigations

- Identifying and managing risk when assessing CCTV and ANPR reports

- Responding to radio links with police officers, partners, and other agencies

- Creating, updating, and disseminating accurate incident logs using Controlworks

- Operating and monitoring the overt surveillance camera system

The role requires sound judgement, attention to detail, and the ability to remain calm and focused when managing multiple incidents and competing demands.

The salary range for this role is £28,914 - £32,613 per annum, with shift patterns including shift allowance: Shift 20% and Weekend 14.18%.

## Skills

### Required
- CCTV operation
- ANPR operation
- incident management
- communication skills
- judgement and decision-making

---

Source: [Apply at ecwz.fa.em3.oraclecloud.com](https://ecwz.fa.em3.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/2675?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)