# Sales Force Effectiveness and Incentives Coordinator

**Company**: Pfizer
**Location**: São Paulo, Brazil
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Healthcare

**Apply**: https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/Brazil---So-Paulo/Coordenador-Efetividade-FV-e-IC_4967896?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/sales-force-effectiveness-and-incentives-bd5d421b-dda/

## Description

We are seeking a Sales Force Effectiveness and Incentives Coordinator to join our team in São Paulo, Brazil.

The successful candidate will report to the Senior Manager of Field Force Excellence and play a key role in driving the excellence and effectiveness of our sales force through the continuous evolution of Sales Force Effectiveness capabilities.

**Job Purpose:** The main focus of this role will be on Incentives & Compensation and rewards programmes, leading the design and evolution of motivating, competitive, fair, and strategic models aligned with company priorities.

**Key Responsibilities:**

- **Incentive Compensation Plan:**

- Coordinate the design and review of Incentive Compensation plans for different sales forces.

- Translate commercial priorities and brand strategies into plan measures and components, product weights or baskets, quotas, payout curves, thresholds, accelerators, and other performance components.

- Conduct simulations and scenario planning before implementation to anticipate financial impacts, payout distributions, outliers, and expected behaviours.

- Ensure balance between motivation, performance differentiation, simplicity, predictability, financial sustainability, and participant experience.

- Propose innovative actions according to the life cycle and strategy of each portfolio brand.

- **Sales Force Excellence Management:**

- Support critical sales force processes such as segmentation, sizing, deployment, and territory design.

- Coordinate quota setting methodologies and processes, ensuring consistency between territorial potential, history, portfolio strategy, execution capacity, and commercial objectives.

- Monitor sales force performance indicators, including visits, customer coverage, quota attainment, payout distribution, outliers, cost versus budget, and other Incentive Compensation health indicators.

- Identify distortions and propose methodological, design, or governance adjustments.

- Develop analyses, business cases, and recommendations for Field Force leadership, therapeutic areas, Marketing, and Finance.

- **Governance and Compliance:**

- Ensure adherence to corporate policies, local legislation, and procedures applicable to the sales force.

- Coordinate documentation, approvals, business rules, calendars, audits, controls, and exception management for sales force management processes.

- Monitor policy changes and translate their impacts into local plans and processes.

- Ensure robust documentation, decision traceability, and controls that reduce operational and labour risks.

- **Digitalisation and Innovation of Incentive Compensation:**

- Lead the local implementation and adoption of global platforms related to sales territory and incentives management.

- Act as a business Subject Matter Expert in requirements validation, configuration, testing, training, go-live, and hypercare of new solutions, including global projects in incentives and rewards.

- Seek opportunities for automation, advanced analytics, and AI to improve speed, control, transparency, and decision-making.

- Reduce manual processes and create a simpler, more reliable, and transparent experience for managers and CFCs.

- **Stakeholder Management:**

- Act as a sales force effectiveness specialist, focusing on incentives and rewards, with the sales force leadership and business areas.

- Work in partnership with Marketing, Finance, HR, Field Force Excellence, and Commercial Operations to translate strategic priorities into incentive and sales performance management actions.

- Participate in international and regional discussions related to sales force management, focusing on incentives and rewards, bringing benchmarks, policies, tools, and new methodologies to Brazil.

**Requirements and Experience:**

- Bachelor's degree in Administration, Economics, Engineering, Statistics, Mathematics, or related fields.

- Previous experience in Incentive Compensation, Sales Force Effectiveness, Commercial Operations, Business Analytics, or related areas.

- Experience with quota setting, incentive plan design, sales performance, sales force effectiveness, and reward analytics is highly valued.

- Excellent quantitative ability and advanced Excel and analytical tool skills.

- Experience with dashboards and data visualisation, ideally Power BI, Tableau, and similar.

- Ability to work with sensitive commercial data and high-criticality processes.

- Good communication, attention to detail, and ability to influence stakeholders.

- Advanced or fluent English, considering frequent interaction with regional and international teams.

**Preferred Qualifications:**

- Experience in the pharmaceutical sector.

- Knowledge of similar Sales Incentive Compensation frameworks.

- Experience in conducting projects with global teams in sales force effectiveness.

- Experience in implementing Incentive Compensation platforms and change management.

**Work Model:** The role will be based on-site with flexibility for home office - 2.5 days on-site per week or as needed by the business.

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## Skills

### Required
- Incentive Compensation
- Sales Force Effectiveness
- Commercial Operations
- Business Analytics
- Excel
- Power BI
- Tableau
- Data Analysis
- Communication
- Project Management

### Nice to have
- Pharmaceutical industry experience
- Sales Incentive Compensation frameworks
- Global project management
- Incentive Compensation platform implementation

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Source: [Apply at pfizer.wd1.myworkdayjobs.com](https://pfizer.wd1.myworkdayjobs.com/en-US/PfizerCareers/job/Brazil---So-Paulo/Coordenador-Efetividade-FV-e-IC_4967896?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
