# Billing/Collections Specialist

**Company**: Filevine
**Location**: Salt Lake City, Utah
**Work arrangement**: onsite
**Job type**: Full-time
**Category**: Finance
**Industry**: Technology

**Apply**: https://jobs.lever.co/filevine/f05ee7f9-50ef-43c6-b597-64a42b01ad44?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bc4bfd6c-7be

## Description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform,where modern legal work happens with clarity and consistency.

As a Billing and Collections Analyst at Filevine, you will drive financial health by reconciling complex account activity and resolving payment discrepancies through high-level technical analysis in tools like Salesforce and Intacct. You’ll act as a critical cross-functional liaison, utilizing expert communication to manage delinquent accounts and support the end-to-end cash application and invoicing lifecycle.

## Responsibilities

- Resolve payment issues on delinquent customer accounts

- Analyze and reconcile customer account activity

- Review and resolve customer invoice and payment issues

- Maintain customer accounts to ensure information is up-to-date

- Understand the cash application process and act as a backup as needed

- Understand invoice generation and act as a backup as needed

## Requirements

- Analytical and problem-solving skills

- Detail-oriented

- Extensive verbal and written communication

- Effective decision-making and follow-through

- Technical aptitude

- Experience with Excel, Intacct, and Salesforce a plus

- At least 1 year of collections experience

## Education

- High school diploma

- Bachelor’s Degree preferred

## Benefits

- Medical, Dental, & Vision Insurance (for full-time employees)

- Competitive & Fair Pay

- Maternity & paternity leave (for full-time employees)

- Short & long-term disability

- Opportunity to learn from a dedicated leadership team

## Skills

### Required
- Analytical skills
- problem-solving skills
- verbal communication
- written communication
- decision-making
- technical aptitude
- collections experience

### Nice to have
- Excel
- Intacct
- Salesforce

---

Source: [Apply at jobs.lever.co](https://jobs.lever.co/filevine/f05ee7f9-50ef-43c6-b597-64a42b01ad44?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)