# Réceptionniste de nuit 35H

**Company**: Accor
**Location**: Paris, IDF
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000149731169-receptionniste-de-nuit-35h?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/r-ceptionniste-de-nuit-35h-bc4b2078-696/

## Description

We are seeking a creative and enthusiastic talent to join our team at ibis Paris Gare de Lyon Reuilly, a hotel located near Gare de Lyon in Paris.

The hotel has an annual occupancy rate of over 90% and a quality score of 4.7/5 (Accor) and 4.2/5 (Google).

As a Night Receptionist, you will be responsible for the activities of the establishment in the absence of your hierarchy.

Your main missions:

- Ensure the safety of customers and the establishment

- Manage technical incidents

- Handle front office tasks such as customer reception, check-in, check-out, and billing

- Manage reservations, including control, taking, and modifying individual and group reservations

- Provide effective communication to internal departments to ensure impeccable customer service

- Provide personalized and warm welcome to customers

- Perform administrative and operational tasks such as managing emails, phone calls, and reporting

Requirements:

- French and English required

- Knowledge of FOLS is a plus

- Beginner profile accepted

- Neat presentation

- You are smiling, proactive, and empathetic

Benefits:

- Collaborator card offering reduced rates at Accor and its partners

- Reimbursement of transportation costs in IDF up to 75%

- Bonus on completions

- Implementation of a bonus or gift card to reward team and individual challenges

- Compensatory food allowances

- Annual bonus based on results

- Internal training and a plan of trainings delivered by the ACCOR academy

- Opportunity to develop your talents and grow within the establishment and across the hotels in our network

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- French
- English
- FOLS

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000149731169-receptionniste-de-nuit-35h?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)