# Senior Web Experience Strategist

**Company**: OpenAI
**Location**: San Francisco
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $287K - $318K
**Category**: Marketing
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q124605186

**Apply**: https://jobs.ashbyhq.com/openai/67eb66cd-d89e-4312-a2cf-59e9a0a5e43f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bc3eabb5-8cb

## Description

We are looking for a Senior Web Experience Strategist to shape the customer journey across OpenAI's website. You will help audiences ranging from individual developers to large enterprises discover what's possible, find relevant information, and take the right next step.

Responsibilities:

- Define audience journeys and create paths from discovery and learning through evaluation, adoption, and deployment.

- Connect the website experience by shaping navigation, information architecture, and connections across products, use cases, stories, and resources.

- Guide content and storytelling to identify what visitors need at each stage and partner with Content and Creative to build understanding.

- Connect self-service and human support to make it easy to explore independently, get started, or reach the right OpenAI team.

- Turn strategy into shipped work by creating journey maps, experience briefs, and rough wireframes.

- Improve journeys over time using research, visitor behavior, and experimentation.

Requirements:

- 10+ years of experience leading web strategy, digital experience, UX, or product strategy.

- Portfolio of complex websites, preferably for B2B technology companies.

- Strong product judgment and ability to connect technical capabilities to audience needs.

- Experience in customer journeys, information architecture, navigation, and content strategy.

Benefits:

- $287K - $318K salary

- Generous equity

- Medical, dental, and vision insurance

- 401(k) retirement plan with employer match

- Paid parental leave and paid time off

- Mental health and wellness support

- Annual learning and development stipend

- Daily meals in offices and meal delivery credits

- Relocation support for eligible employees

## Skills

### Required
- web strategy
- digital experience
- UX
- product strategy
- customer journeys
- information architecture
- navigation
- content strategy

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/67eb66cd-d89e-4312-a2cf-59e9a0a5e43f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)