# MEAL Coordinator **Company**: International Rescue Committee (IRC) **Location**: Bunia, Democratic Republic of the Congo **Experience**: senior **Job type**: full-time **Category**: Human Resources **Industry**: Healthcare **Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Bunia-Democratic-Republic-of-the-Congo/MEAL-Coordinator_JR00005800?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_bc37606a-0eb ## Description The MEAL Coordinator leads the monitoring, evaluation, accountability, and learning (MEAL) of the IRC's emergency response programs in the DRC. Based in Bunia, Ituri, the Coordinator travels frequently to other areas of intervention, notably Beni and Butembo in North Kivu. The position ensures that the projects of the IRC and its partners meet their MEAL commitments to clients, donors, and the Ministry of Health. **Technical Oversight** - Provide technical leadership on data systems and processes throughout the project cycle, for IRC and partner projects, from design and start-up through to close-out and capitalization. - Develop and operationalize logical frameworks, indicator reference sheets, MEAL plans, data collection tools, coverage and beneficiary tracking tools, and data management procedures. - Monitor the performance indicators of the emergency response's Strategic Action Plan (SAP), notably timeliness, scale of coverage, quality, and accountability to clients, and support teams in identifying and implementing corrective actions. - Lead the design and harmonization of Ebola response tools: screening and triage reports in health facilities, screening of hospitalized patients (in-facility), IPC supply tracking, alert tracking, summaries of two-way communication, rumor and misinformation tracking, and RCCE training registers. - Monitor quality indicators for the IPC/WASH, RCCE, and Protection sectors, analyze results against targets and IRC quality standards, and promote the use of data to improve the quality of interventions. - Clearly define reporting frequencies, deadlines, and data flows from health facilities and field teams to the Bunia office and the country program, and ensure they are respected. - Coordinate monthly monitoring and reporting of response reach (reach tracking), by program model, geographic area, and implementation modality (IRC and partners), tracking unique clients reached, targets, and coverage of affected populations. - Put in place data quality assurance: routine checks, data quality audits, data verification in health facilities, removal of duplicates, and consistency checks across tools. - Strengthen partners' MEAL capacity and ensure harmonization of indicators, data collection tools, data quality assurance processes, and reporting requirements in line with IRC standards. - Ensure that data platforms (CommCare, Kobo/ODK, Power BI extracts) are properly configured and used, and promote the use of mobile data collection and online dashboards. - Produce high-quality data analyses, donor reports, presentations, and dashboards that support learning and decision-making, and present findings at program and management meetings. - Lead the design and conduct of evaluations, baseline studies, post-distribution monitoring, and end-of-project studies, together with program coordinators, technical advisors, and external partners. - Develop the MEAL budget and MEAL staffing structure for each project, - Use internal and external learning and evidence to inform the design of proposals and theories of change. **Accountability to Affected Populations** - Establish a client feedback and response mechanism in line with IRC standards, including hotlines, help desks, suggestion boxes, and community meetings. - Ensure that feedback and rumors from communities are recorded, referred, addressed, and used to adapt programs, in coordination with RCCE teams. - Ensure that accountability systems are safe and accessible to women, children, persons with disabilities, and other at-risk groups, and that sensitive complaints are referred through safeguarding channels. **Strategic Leadership** - Lead all MEAL functions across all sectors (health, IPC, RCCE, protection, and others), at all intervention sites. - Promote a culture in which data is regularly reviewed and used for evidence-based decisions and program adaptation. - Define MEAL approaches suited to an emergency response: rapid scale-up, broad coverage, partner implementation, insecurity, and access constraints. - Establish mutual capacity-strengthening partnerships with MEAL counterparts in partner organizations, local organizations, and health authorities. - Represent the IRC in relevant MEAL coordination mechanisms and promote the systematic use of data, client feedback, and learning to guide decision-making and program adaptation. - Integrate cross-cutting priorities into MEAL: gender, protection, safeguarding, diversity, equity, and inclusion, and the 'Do No Harm' principle, including the collection of sex- and age-disaggregated data. - Contribute to regional and global MEAL learning initiatives and events. **Staff Management and Development** - Establish an effective MEAL team structure with a balanced workload. - Supervise the MEAL team: set performance objectives, hold regular check-ins, manage work plans, and conduct performance reviews. - Coach, train, and mentor MEAL staff, and oversee a learning and training plan based on a skills assessment. - Train and support program staff, partner focal points, health facility staff, and enumerators on tools, data quality, and reporting. - Ensure the continuity and sustainability of MEAL systems through documentation of tools and procedures, skills transfer, and preparation of handovers during staff transitions and at the close of the response. - Lead or support the recruitment and onboarding of MEAL staff, consultants, and partner MEAL focal points. **Working Relationships** - Reports to: Emergency Programme Lead - Technical support: Technical Advisor, MEAL – Emergency Unit - Directly supervises: MEAL Managers and Officers, - Other internal and/or external contacts: - Internal: IPC/Health, WASH, Protection, and RCCE coordinators and managers - External: partners, government authorities, clients. **Education and Experience** - University degree in statistics, data management, public health, epidemiology, social sciences, or a related field. - At least 5 years of experience in MEAL roles, including leading data collection and analysis for multisectoral, multi-donor humanitarian programs. - Experience in health or outbreak response (Ebola, cholera, mpox, COVID-19, or similar) is strongly preferred, including experience with surveillance data. - Experience in setting up or strengthening MEAL systems in emergency contexts, insecure environments, remote management, or partner-implemented settings, preferably in eastern DRC or the Great Lakes region. - International NGO experience required; experience with humanitarian coordination mechanisms (clusters, working groups) is an asset. **Technical Skills** - Strong command of quantitative and qualitative data collection and analysis methods. - Proven ability to design simple, user-friendly systems that turn routine and survey data into program improvements and decisions. - Good understanding of accountability mechanisms and proven ability to set up client feedback and response systems. - Proficiency in mobile data collection tools (CommCare, Kobo, ODK) and advanced Excel; - Knowledge of Power BI is an asset. - Excellent data presentation and report writing skills; ability to explain complex analyses simply to varied audiences. - Proven ability to train, coach, and mentor staff and partners. - Strong planning and organizational skills; ability to manage multiple activities and deadlines simultaneously. **Languages** - Professional proficiency in French, written and spoken, required. - Good working knowledge of English required, for reporting and technical exchanges. - Swahili and/or Lingala: an asset; knowledge of local languages of Ituri is a plus. **Work Environment** - The position is based in Bunia, with frequent travel to other areas and intervention sites (Beni and Butembo). - The context is complex and evolving, marked by the risk of Ebola transmission, insecurity, population movements, community mistrust, stigma, logistical constraints, and access difficulties. - The post holder must strictly comply with IRC safety and security protocols, travel procedures, infection prevention and control measures, safeguarding standards, and public health guidance. For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - data analysis - data management - MEAL - program evaluation - accountability mechanisms - client feedback systems - mobile data collection tools - Power BI - report writing - training - coaching - mentoring - team management - strategic leadership - partnership development - coordination mechanisms - French ### Nice to have - English - Swahili - Lingala - local languages of Ituri - experience in health or outbreak response - experience with surveillance data - experience in setting up or strengthening MEAL systems in emergency contexts --- Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/Bunia-Democratic-Republic-of-the-Congo/MEAL-Coordinator_JR00005800?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)