# Training Coordinator

**Company**: ShipMonk
**Location**: Pittston, Pennsylvania
**Salary**: $19.50/hour
**Category**: Operations
**Industry**: Logistics & Supply Chain

**Apply**: https://job-boards.greenhouse.io/shipmonk/jobs/4703736101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bc0c0bcd-ba0

## Description

ShipMonk is a tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe. As a Training Coordinator, you will work collaboratively with Operations, HR, and other teams to facilitate new-hire orientations, coordinate training events, revise and improve job-specific procedures, and ensure adherence to all training-related processes.

Responsibilities:

- Support and execute the weekly training plan, per facility, per shift schedule

- Support local continuous improvement and engagement initiatives, particularly those focused on Safety, Quality, Productivity, and employee retention

- Coordinate the training Ambassador-identification and certification program

- Support and validate new hire onboarding processes and Ambassador training methods

- Support the site-level Associate Experience Week program, for new Salaried leaders

- Lead and validate the Powered Industrial-Equipment (PIT) training program and associated trainer-standard work

- Manage Asana-based ticketing system for training requests, and ensure tickets are actioned within expected timelines

- Develop and track effectiveness of training programs, including orientation

- Actively seek ongoing skill development

- Fully understand operational processes/workflows and daily production goals

- Solve problems, react quickly and productively, and serve as a resource for specific problems

- Balance and prioritize multiple tasks

- Maintain a positive attitude and presence on the floor

Requirements:

- Reliable attendance and punctuality

- Strong work ethic with the ability to manage multiple priorities

- Previous experience in operations, preferably in e-commerce fulfillment or distribution center setting

- Proven skills observing performance and identifying performance gaps

- Exceptional verbal and written communication skills

- Proficient with MS Excel, MS PowerPoint, MS Word, Asana, Slack and other communication or productivity tools

## Skills

### Required
- MS Excel
- MS PowerPoint
- MS Word
- Asana
- Slack
- operations management
- training coordination

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/shipmonk/jobs/4703736101?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)