# AO Associate

**Company**: Amazon
**Location**: Hyderabad
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Operations
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q3884

**Apply**: https://amazon.jobs/en/jobs/10554145/advocacy-operations-associate?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bbdb6f53-980

## Description

We are seeking an AO Associate to join our Advocacy Operations (AO) team in Hyderabad. The successful candidate will play a key role in supporting the operations team to resolve scenarios that impact the delivery partner experience.

**Job Responsibilities:**

- Follow standard operating procedures (SOPs) and manager's instructions to ensure tasks are completed accurately and on time

- Contribute to project improvement ideas

- Provide timely responses to stakeholders on related tasks

- Proactively raise issues or concerns to manager or stakeholders

- Meet business metrics and goals, such as service level agreements (SLAs), productivity targets, and quality benchmarks

- Maintain accurate records of day-to-day work by updating trackers or workflow tools

- Meet predetermined and assigned productivity targets and quality standards

**Requirements:**

- Bachelor's degree

- Experience with Microsoft Office products and applications

**Preferred Qualifications:**

- Fluency in English (speaking, writing, and reading)

**What We Offer:**

- An inclusive culture that empowers employees to deliver exceptional results for our customers

## Skills

### Required
- Microsoft Office

### Nice to have
- English language proficiency

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Source: [Apply at amazon.jobs](https://amazon.jobs/en/jobs/10554145/advocacy-operations-associate?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)