# Customer Assistant

**Company**: Marks & Spencer
**Location**: Brierley Hill, West Midlands
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/135983?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bb99f6a7-2c3

## Description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

Responsibilities:

- Utilise digital tools, such as Sparks and in-store devices, to enhance the customer experience

- Contribute to a positive, high-energy environment, where everyone works hard and supports each other

- Adapt to changing demands of the retail environment and work across various areas of the store

- Provide five-star service at pace and meet strong customer demand

- Recommend and sell new food products to customers

Requirements:

- Digital confidence and ability to use digital tools

- Ability to work in a high-pressure environment

- Strong communication and interpersonal skills

- Flexibility and adaptability

Working Pattern:

- Sunday: 22:00-06:00

- Wednesday: 22:00-06:00

- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Benefits:

- Competitive pay rate

- Unsocial premium of £3.00 p/h for hours worked between 22:00-06:00

## Skills

### Required
- digital literacy
- communication skills
- interpersonal skills
- flexibility

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/135983?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)