# Case Manager Lead **Company**: Morgan & Morgan **Location**: Columbus, GA **Work arrangement**: onsite **Experience**: senior **Job type**: full-time **Category**: Legal **Industry**: Legal **Apply**: https://job-boards.greenhouse.io/morganmorganjobsapplynow/jobs/6220292004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_bb674402-a54 ## Description At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. The Case Manager Lead plays a pivotal role in overseeing and managing a team of 5 case managers while effectively handling an inventory of approximately 50 HV cases. Reporting directly to the Pre-Suit Attorney, the Case Manager Lead serves as a strategic partner to Trial Attorneys, ensuring seamless coordination and optimal case management throughout the litigation process. **Key Responsibilities:** - Supervise and mentor a team of 5 case managers, providing guidance and support to ensure optimal performance. - Conduct regular team meetings, performance evaluations, and training sessions to foster professional growth and development. - Proactively and routinely manage and oversee key dashboards to ensure cases are moving forward and are handled appropriately. - Oversee a high value inventory of approximately 50 cases, ensuring timely and accurate handling of each case from inception to litigation. - Implement efficient case management strategies to streamline processes and maximize productivity. - Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney. - Monitor case timelines, deadlines, and milestones, taking proactive measures to address any potential issues or delays. - Serve as a liaison between the Case Management team and the Pre-Suit Attorney, providing regular updates on case statuses, developments, and challenges. - Collaborate closely with a Trial Attorney to develop and execute effective case strategies before moving cases to a litigation team. - Maintain high standards of quality and compliance across all aspects of case management, ensuring adherence to relevant legal regulations and organisational policies. - Conduct periodic audits and reviews of case files to identify areas for improvement and implement corrective actions as necessary. - Work closely with the Pre-Suit Attorney and other stakeholders to develop long-term strategic initiatives and goals for the Case Management team. - Identify opportunities for process optimisation, technology integration, and workflow enhancement to drive operational efficiency and effectiveness. **Qualifications:** - Bachelor's degree (preferred) - Prior experience as a Personal Injury Case Manager. - 3-5 years in a leadership or supervisory role, preferred. - At least 2 years of working in a legal position or insurance adjuster experience preferred. - Excellent organisational skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment. - Demonstrated leadership abilities, including coaching, team-building, and conflict resolution skills. - Exceptional communication and interpersonal skills, with the ability to build rapport and collaborate effectively with internal and external stakeholders. - Strong writing and communication skills along with attention to detail. - Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm. **Benefits:** - Medical and dental insurance - 401(k) plan - Paid time off - Paid holidays ## Skills ### Required - case management - leadership - communication - organisational skills - Microsoft Word - Excel - Outlook ### Nice to have - personal injury case management - insurance adjuster experience - legal position experience --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/morganmorganjobsapplynow/jobs/6220292004?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)