# FR - CDD remplacement Réceptionniste Tournant(e) Temps plein (39h)

**Company**: Accor
**Location**: Versailles, IDF
**Experience**: senior
**Job type**: full-time
**Category**: Hospitality
**Industry**: Hospitality

**Apply**: https://jobs.smartrecruiters.com/Accor/744000155758880-fr-cdd-remplacement-receptionniste-tournant-e-temps-plein-39h-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bae1c695-b8a

## Description

This 85-room hotel is superbly located at the foot of the Palace of Versailles.

As a Front Desk Officer, you will participate in the daily tasks related to the operation of the hotel, ensuring the entire customer journey from reservation to departure.

Key responsibilities:

- Provide personalised welcome and create a friendly atmosphere

- Perform administrative and computer procedures for check-in/check-out

- Monitor guest stays and communicate important information to colleagues and superiors

- Respond to phone calls and take reservations

- Manage cash handling and control

- Respond to guest requests and ensure follow-up

- Realise projects assigned by hierarchy

- Apply brand and hotel procedures for customer control and security

- Secure hotel revenue by monitoring debtors and no-shows

- Ensure reliability of reservation portfolio

- Follow up on email reception and respond to customer comments

- Embody the Heartist spirit in interactions with guests

- Handle individual reservations and work closely with hotel services

- Offer various services to guests (welcome, reservations, bar, breakfast…)

- Conduct daily inventory of drinks and snacks

- Control and store deliveries

- Participate in monthly inventory of food and beverages

Qualifications:

- Mastery of English and a second language

- Customer service and hospitality skills

- Computer skills (word processing, spreadsheet, FOLS, RESAWEB)

- Excellent communication and interpersonal skills

- Ability to work effectively in a team and take initiative

- Attention to detail and organisational skills

- Flexibility and versatility

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- second language
- computer skills
- customer service
- communication skills
- organisational skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Accor/744000155758880-fr-cdd-remplacement-receptionniste-tournant-e-temps-plein-39h-?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)