# Facilities Manager

**Company**: JLL
**Location**: Hong Kong
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Real Estate

**Apply**: https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Assistant-Facilities-Manager_REQ533407?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_bada5965-856

## Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients.

We are seeking a Facilities Manager to supervise and handle the daily operation of facilities services, including monitoring of move, maintenance, and cleaning services. The successful candidate will assist in managing a team to ensure quality of services being delivered to clients and meet the agreed SLA and KPI.

Key responsibilities:

- Supervise and handle daily operations, including monitoring of move, maintenance, and cleaning services

- Assist in managing team to ensure quality of services being delivered to clients and meet the agreed SLA and KPI

- Responsible for day-to-day management and periodic review of access card systems and restricted area permissions

- Ensure administration and support services are delivered in compliance with client's policies and procedures

- Coordinate maintenance activities performed by tenants and sub-contractors

- Supervise maintenance works done by technicians and contractors

- Formulate and manage maintenance plans

- Handle clients' enquiries, requests, and complaints

- Coach and supervise the performance of in-house staff

- Prepare various monthly and management reports and analysis

Required skills and experience:

- Excellent communication skills and ability to work with people at all levels

- Customer-oriented and able to work under pressure with multi-tasking ability

- Good command of both spoken and written English and Chinese

- Familiar with PC operations and MS Office

- Having experience in technical work is an advantage

## Skills

### Required
- communication skills
- customer service
- PC operations
- MS Office
- English
- Chinese

### Nice to have
- technical experience

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Source: [Apply at jll.wd1.myworkdayjobs.com](https://jll.wd1.myworkdayjobs.com/en-US/jllcareers/job/Hong-Kong-SAR-China/Assistant-Facilities-Manager_REQ533407?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)