# Agent-Air Export Customer Service

**Company**: Expeditors
**Location**: Bangkok, Bangkok
**Experience**: entry
**Job type**: full-time
**Category**: Customer Service
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000159610213-agent-air-export-customer-service?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/agent-air-export-customer-service-bab336ec-304/

## Description

We're seeking an Agent-Air Export Customer Service to join our team in Bangkok. As part of Expeditors, a leading global supply chain management company, you will play a critical role in providing exceptional customer service and support.

Responsibilities:

- Take orders and arrange freight and document pick-ups

- Distribute pick-up and document instructions to relevant teams

- Review, check, and verify air export documents

- Follow export-handling procedures established by management

- Handle daily customer service operations, including order receiving, follow-ups, and report preparation

- Track shipments and advise customers and offices on discrepancies

- Communicate with overseas offices, vendors, and customers on shipment inquiries and complaints

- Achieve company quality system goals, such as IO, OPS, training hours, and Excel

- Take on additional assignments as required

Qualifications:

- University graduate with minimum 1 year's relevant experience

- Ability to work under pressure and within time frames

- Good communication skills in English

- Chinese speaking is preferred

- Proficient in MS Office

Benefits:

- Paid vacation and holidays

- Group medical, life, and accident insurance

- Employee stock purchase plan

- Training and personnel development program

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## Skills

### Required
- MS Office
- English

### Nice to have
- Chinese

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000159610213-agent-air-export-customer-service?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)