# (English C1) Technical Support Consultant, VPS & Trading (remote, global)

**Company**: SupportYourApp
**Location**: Johannesburg, Gauteng
**Work arrangement**: remote
**Job type**: contract
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://apply.workable.com/j/202219FBC0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/english-c1-technical-support-consultant-vps-and-b9ea5f6c-ecf/

## Description

We are seeking a Technical Support Consultant to join our team. As a Technical Support Consultant, you will deliver outstanding technical support via emails and chats, build strong and lasting customer relationships, and maintain deep understanding of client solutions.

Responsibilities:

- Deliver outstanding technical support via emails and chats

- Build strong and lasting customer relationships

- Keep up with evolving tools and technology

- Handle sensitive customer data with care and security

- Apply the latest and greatest customer happiness practices

- Maintain deep understanding of client solutions and meet KPI

- Communicate with developers and cross-functional specialists

Requirements:

- Excellent English communication skills (at least C1 level)

- Experience in a technical support role

- Experience with VPS setup and management

- Strong understanding of Windows Server administration

- Familiarity with trading platforms such as TradingView, TradeStation, and NinjaTrader

- Strong analytical thinking and research skills

- Positive, proactive and responsible attitude

- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)

Benefits:

- Flexible schedule

- Opportunity to cooperate fully remotely

- Inclusive international environment

- Compensation in USD

- Rewards for referring friends

- Balance between project workload and personal time, but also – internal health policy

- Responsive leadership interested in your development and long-lasting cooperation

- Greenhouse conditions for self-development

- A culture built on trust, with no time-tracking requirements

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- Technical Support
- VPS Setup
- Windows Server Administration
- Trading Platforms
- Analytical Thinking
- Communication

### Nice to have
- CRM systems expertise

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Source: [Apply at apply.workable.com](https://apply.workable.com/j/202219FBC0?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)