# Manager, Product Management

**Company**: Mastercard
**Location**: Toronto
**Experience**: senior
**Job type**: full-time
**Salary**: $121,000 - $169,000 CAD
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Toronto-Canada/Manager--Product-Management_R-293947?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b9e7e36a-797

## Description

Mastercard's Services team is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.

We are seeking a visionary and customer-centric product leader to drive the evolution of our Merchant Analytics Products. This role requires a strategic thinker with a strong analytical background, capable of leading globally distributed teams and collaborating closely with engineering to deliver innovative solutions that enhance customer experience.

Key Responsibilities:

- Lead the development and execution of product strategies that prioritize customer experience and drive measurable outcomes.

- Mentor and manage large, cross-functional teams across various geographies, fostering a culture of innovation and accountability.

- Collaborate hands-on with engineering teams to plan and execute product development across multiple quarters and sprints.

- Integrate AI and data analytics into product offerings, working closely with data science teams to inform decision-making.

- Ensure adherence to existing roadmaps while proactively identifying and mitigating potential risks, including developing contingency plans.

- Translate complex features into tangible benefits for customers, enhancing product adoption and satisfaction.

All About You:

- Proven experience in product management with a deep understanding of customer experience and merchant analytics, advertising ecosystem, third-party data sources, and AI.

- Demonstrated ability to lead and mentor large, diverse teams in a global setting.

- Exposure to marketing campaigns, while interacting with CMOs.

- Exhibit ownership, agility, and a strong entrepreneurial mindset, taking initiative and driving results in a fast-paced, evolving market.

- Excellent communication skills, capable of influencing cross-functional teams and stakeholders.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program.

## Skills

### Required
- product management
- customer experience
- merchant analytics
- AI
- data analytics
- leadership

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Toronto-Canada/Manager--Product-Management_R-293947?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
