# Scaled Engagement Manager

**Company**: Databricks
**Location**: United States
**Experience**: senior
**Job type**: full-time
**Salary**: $168,590-$231,897.50 USD
**Category**: Sales
**Industry**: Technology
**Wikidata**: https://www.wikidata.org/wiki/Q18350420

**Apply**: https://job-boards.greenhouse.io/databricks/jobs/8856932002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b9b4deba-f0b

## Description

As a Scaled Engagement Manager at Databricks, you will be the operational engine of our high-growth Meetings at Events program.

You will report to the Senior Director of Executive Engagement within the Sales Go-to-Market (SGTM) organisation, and work alongside the Meetings Program Lead, who sets the overall strategy and executive motion.

You will own day-to-day execution across first- and third-party events, including meeting operations, reporting, enablement, and program documentation.

## Key Responsibilities

### Meeting Operations & Event Execution

- Own meeting request intake, triage, approvals, scheduling, and real-time changes for Account Team-Led meetings, ensuring a smooth and consistent workflow.

- Oversee venue logistics and space planning, including room setup, signage, access, attendee tracking, and coordination with Marketing on food & beverage.

- Direct operations contractors supporting meeting tools, setup, go-live execution, QA, scheduling, and meeting-space/venue logistics.

- Provide on-site support at events globally, managing room flow, check-in, executive routing, scheduler coverage, and real-time conflicts.

- Step in to cover additional events alongside the Program Lead and operations contractors based on concurrent event volumes.

### Reporting, Analytics and Outcomes

- Own operational reporting across RainFocus, Jifflenow, AI/BI dashboards, SFDC campaigns, and other data sources.

- Turn complex data into actionable insights, deep-dive analysis, and leadership readouts.

- Direct the operations contractors on dashboard production, data QA, and survey assembly to ensure data integrity.

- Produce post-event recaps, surveys, and analytics that track performance against event and FY OKRs, partnering with Marketing Analytics on pipeline attribution and ROI reporting.

- Capture and reconcile meeting outcomes, including sales-team notes and post-event results.

### Enablement & Communications

- Own the creation, maintenance, and distribution of enablement materials (e.g., Know Before You Go guides, cheat sheets, best practices, calendar) for Sales, Marketing, and SGTM teams.

- Own program communications, drafting field updates and bi-weekly progress reports for the Program Lead’s review.

- Coordinate training sessions and office hours, serve as an escalation point for request approvals, and direct operations contractors in providing frontline event Slack support/Q&A.

### Program Management & Documentation

- Maintain and author the substance of the Meetings-at-Events Playbook, process documentation, and operating standards across first- and third-party events.

- Act as the dedicated project manager for the Data + AI Summit (DAIS) planning meeting workstream, owning meeting notes, updates, and follow-ups.

- Partner cross-functionally with Marketing, Product, Sales, and Event Tech to coordinate logistics, surface risks/dependencies to the Program Lead, and translate lessons learned into improved workflows.

- Support quarterly event portfolio reviews and maintain event-tiering and third-party account-capture trackers.

## Required Qualifications

- 7+ years of meeting, event, or program coordination experience in a B2B enterprise software company.

- Experience coordinating event logistics, meeting space, vendors, and/or budgets.

- Proven ability to configure tools, direct operational setup, manage meeting requests, track attendee data, run reporting, and directly oversee event go-live (hands-on configuration experience with tools like Jifflenow and RainFocus is a plus).

- Very strong analytical and reporting skills, with the ability to comfortably navigate data exports.

- Experience utilizing tools (e.g., Google Sheets, Excel) for data management, visualisation, and reconciliation is highly preferred.

- Highly organised and detail-oriented, with the proven ability to flawlessly manage multiple workstreams, stakeholders, and event timelines accurately under pressure.

- Excellent written and verbal communication skills, with the ability to author clear enablement materials and program playbooks.

- Self-starter who is comfortable operating independently on execution and resolving issues in fast-moving event environments, while aligning with broader program strategy.

- Metrics-driven and process-oriented, with a track record of identifying opportunities to improve workflows and program execution.

- Familiarity with Salesforce and Asana is a plus.

- Travel required for events.

## Pay Range Transparency

The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles.

Zone 1 Pay Range $168,590-$231,897.50 USD Zone 2 Pay Range $151,800-$208,725 USD Zone 3 Pay Range $143,290-$197,110 USD Zone 4 Pay Range $134,895-$185,437.50 USD

## Skills

### Required
- RainFocus
- Jifflenow
- AI/BI dashboards
- SFDC campaigns
- Google Sheets
- Excel
- Salesforce
- Asana

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/databricks/jobs/8856932002?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
