# Guest Experience Host

**Company**: Sandbox VR
**Location**: New York City
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Category**: Retail
**Industry**: Entertainment

**Apply**: https://jobs.lever.co/sandboxvr/c1faa29a-0458-46d2-b1bb-5de425c69a05
**Canonical**: https://yubhub.co/jobs/job_b9afaf82-22f

## Description

Join Sandbox VR as a Guest Experience Host and help create unforgettable moments for our guests. As a key member of our team, you will be responsible for greeting guests, guiding them through the VR journey, and ensuring a smooth and enjoyable experience.

Key Responsibilities: Greet guests with energy and invite them into an exciting, welcoming environment Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up Proactively share offers (F&B, repeat visits, gift cards) to boost engagement Be a Tech & Experience Expert Master our proprietary tech and keep gear calibrated Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests Communicate with management and tech support when issues arise, clearly and quickly Keep Things Running Smoothly Maintain a spotless, high-energy store that meets Sandbox VR standards Sanitize gear thoroughly and display materials/gift cards to brand expectations Prepare iPads, body trackers, and gear before and after every session

Requirements: Egoless & Coachable: You take feedback well and pitch in wherever needed Adaptable & Proactive: You’re resourceful, self-driven, and good with change Team-Focused: You stay positive and celebrate group wins Reliable: On time, in uniform, and ready to shine Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs Weekend Availability: Required Experience: 1+ year in retail/hospitality

Benefits: Paid sick time + 401(k) match Commuter benefits (transit + parking) Referral bonuses + employee discounts Free VR sessions + guest review bonus

## Skills

### Required
- retail
- hospitality
- customer service
- teamwork
- communication