# Legal Engineering Manager, Product Specialist

**Company**: Harvey
**Location**: Chicago, Illinois
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $315K - $385K
**Category**: Legal
**Industry**: Technology

**Apply**: https://jobs.ashbyhq.com/harvey/8818f7ee-d58d-48b4-bf81-d9e0ba372130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/legal-engineering-manager-product-specialist-b97dc11a-362/

## Description

At Harvey, we're transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.

As a Legal Engineering Manager, Product Specialist, you will lead and scale a high-performing team of Legal Engineer, Product Specialists responsible for driving customer adoption, expansion, renewal, and long-term success across Harvey's global customer base.

**Responsibilities**

- Lead and develop a high-performing team: Recruit, mentor, and manage a team of Legal Engineer – Product Specialists, setting a high bar for customer engagement, legal credibility, and product expertise.

- Drive customer adoption, retention, and expansion: Own the team's impact on customer outcomes, including adoption, utilization, renewals, and expansion.

- Oversee customer engagement strategy: Guide how the team engages with customers across implementation, onboarding, and ongoing enablement.

- Act as a senior escalation point for key accounts: Directly engage with Harvey's most strategic and complex customers, building relationships with partners, general counsel, and other senior legal stakeholders.

- Own team operations and performance management: Manage team capacity, account allocation, and coverage to ensure efficient support across the customer base.

- Build scalable processes and enablement: Design and refine playbooks, onboarding frameworks, training programs, and best practices that enable the team to operate consistently and effectively at scale.

- Partner cross-functionally to improve customer outcomes: Collaborate closely with Customer Success, Sales, Product, Engineering, and Applied Legal Research to align on customer needs and deliver cohesive solutions.

- Influence product strategy and roadmap: Aggregate and synthesize feedback from your team and customers to inform product development.

- Shape Harvey's customer-facing narrative: Partner with Marketing and Enablement to develop high-quality content, use case materials, and thought leadership that reflect deep legal expertise and resonate with customers.

**Requirements**

- JD or equivalent legal qualification.

- 5+ years practicing law at a top-tier law firm (Vault 50 or equivalent) and/or in-house at a F500 or leading tech company, with significant client-facing experience.

- 4+ years of direct people-management experience, with a demonstrated track record of building, leading, and developing high-performing teams.

- Strong executive presence, with experience building relationships with senior stakeholders such as law firm partners, general counsel, c-suite/senior innovation team members, and legal operations leaders.

- Deep understanding of legal workflows and the challenges faced by modern legal teams.

- Demonstrated success in customer-facing roles (e.g., client advisory, customer success, legal tech, or innovation teams).

- Ability to operate in a fast-paced, ambiguous environment and drive both strategic initiatives and day-to-day execution.

- Strong interest in AI and its potential to transform the legal industry.

- Experience working cross-functionally with Product and Engineering teams is a plus.

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## Skills

### Required
- JD or equivalent legal qualification
- 5+ years practicing law
- 4+ years of direct people-management experience
- Strong executive presence
- Deep understanding of legal workflows

### Nice to have
- Experience working cross-functionally with Product and Engineering teams
- Strong interest in AI and its potential to transform the legal industry

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/harvey/8818f7ee-d58d-48b4-bf81-d9e0ba372130?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)