# Christmas Customer Assistant - Fashion, Home & Beauty

**Company**: Marks & Spencer
**Location**: Cheltenham, Gloucestershire
**Work arrangement**: onsite
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/135839?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b918d03e-678

## Description

Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you'll play a vital frontline role in delivering style advice and five-star service.

This isn't just a retail job – it's a role for people who love pace, want to work hard and play their part in delivering our transformation.

We're looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

Your responsibilities will include:

- Providing excellent customer service

- Operating in a high-demand environment, rolling your sleeves up and getting stuck in, no matter how busy the day gets

- Utilising our digital tools, such as the Sparks App and in-store devices, to enhance the customer experience and accelerate the move to the new M&S

- Keeping standards sky-high while balancing speed and accuracy, even when the pressure is on

- Contributing to a positive store environment where everyone moves with purpose and energy, supporting each other every step of the way

- Adapting to where you're needed, when you're needed, always ready to meet the next challenge head-on

**Working Hours:** Week 1: Sunday 0800-1600, Wednesday 1430-2000, Friday 1200-2000 Week 2: Saturday 1000-1800 **Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December**

**Benefits:**

- Opportunity to be part of a leading retailer

- Flexible working hours

- Digital training and tools

**About Us:** M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era.

## Skills

### Required
- digital confidence
- team player
- flexibility
- customer service

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Source: [Apply at fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com](https://fa-eqid-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/135839?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)