# QA & Release Senior Manager

**Company**: GlaxoSmithKline (GSK)
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Senior-Manager---QA---Release_448833?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b8f4ca5e-b50

## Description

The QA & Release Senior Manager is responsible for supporting quality assurance practices and coordinating release management activities across the HR Digital & Technology product portfolio.

Working across all HR products, the role ensures that changes are tested to a consistent standard, release readiness criteria are met, and releases are coordinated and communicated effectively across product teams and stakeholders.

**Key Responsibilities:**

**Quality Assurance**

- Support the implementation of QA standards and test approaches across the HR product portfolio, ensuring functional, regression, integration, and user acceptance testing is carried out consistently across product teams.

- Work with Product Owners and delivery teams to define acceptance criteria, test coverage expectations, and quality gates, ensuring requirements are testable and supported by clear pass/fail criteria.

- Execute and coordinate test activities across product teams, including functional testing, regression testing, integration testing, and supporting user acceptance testing, ensuring defects are clearly documented and triaged.

- Apply risk-based testing approaches to prioritise effort across critical services, high-transaction workflows, regulated processes, and cross-product integrations, escalating quality risks to senior stakeholders where required.

- Support the adoption and maintenance of test automation, contributing to automated regression, API testing, and data integrity checks, and ensuring test scripts are maintained and reusable across releases.

- Ensure non-functional requirements (performance, security, accessibility, operability) are clearly defined and tested prior to release, partnering with Security, Risk, and Compliance teams where required.

- Manage defect lifecycle processes, ensuring issues are logged, triaged, prioritised, and tracked through to resolution, and that defect trends are analysed to inform continuous improvement.

**Release Management**

- Maintain and coordinate the release calendar across the HR product portfolio, ensuring all product teams have visibility of upcoming releases, dependencies, and sequencing.

- Support release readiness assessments by coordinating release checklists, confirming test completion, gathering signoffs, and ensuring documentation (release notes, runbooks, rollback plans) is complete and accurate prior to deployment.

- Coordinate release communications across product teams, business stakeholders, and Service Operations, ensuring impacted parties are informed of release scope, timing, and any known risks or workarounds.

- Support change control processes, ensuring releases follow required governance and approval workflows and that evidence of testing, risk assessment, and stakeholder sign-off is documented and auditable.

- Support go-live and hypercare activities, monitoring for release-related incidents, coordinating triage across product teams, and ensuring issues are escalated and resolved in a timely manner.

- Documents and tracks release outcomes and contribute to post-release reviews, capturing lessons learned, analysing release success rates, and identifying opportunities to improve release processes and reduce release-related incidents.

**Required Skills & Qualification:**

- Bachelor’s or master’s degree in business, Information Technology, Project/Programme Management, or equivalent experience.

- 10+ years of experience working in QA, testing, release management, or delivery support roles within technology or digital environments.

- Experience executing and coordinating test activities including functional, regression, integration, and user acceptance testing across one or more platforms or products.

- Experience supporting or coordinating release processes, including release scheduling, readiness assessments, and release communications.

- Familiarity with defect management processes, including logging, triaging, and tracking defects through to resolution.

- Exposure to test automation approaches, including contributing to or maintaining automated regression or API test scripts.

- Awareness of change control, governance, and compliance requirements within enterprise environments.

- Experience working within agile or product-based delivery environments and contributing to iterative planning, testing, and release practices.

- Experience working across multiple teams or workstreams, coordinating testing or release activity to support aligned delivery.

**Benefits:**

- GSK offers a hybrid working approach, typically expecting 2–3 days per week in the office.

## Skills

### Required
- Quality Assurance
- Release Management
- Test Automation Framework
- Test Case Design
- Test Management Tools
- User Acceptance Testing (UAT)
- Scripting
- Regression Testing
- Penetration Testing
- Open Web Application Security Project (OWASP)

### Nice to have
- Strong attention to detail
- Good communication skills
- Organised and structured in approach
- Developing analytical skills
- Comfortable working in a matrixed environment

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Source: [Apply at gsk.wd5.myworkdayjobs.com](https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Senior-Manager---QA---Release_448833?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)