# Senior Technical Program Manager

**Company**: Manulife Financial Corporation
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: IT
**Industry**: Finance

**Apply**: https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Senior-Technical-Program-Manager_JR26081415-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b8ea4a3f-aa7

## Description

We are seeking a Senior Technical Program Manager to lead medium-to-large technology programs and projects. As a Senior Technical Program Manager, you will coordinate local and offshore development teams and manage external vendors. You will drive cross-squad and cross-functional initiatives within the Hong Kong business and ensure successful delivery against timelines, scope, and business objectives.

Responsibilities:

- Lead medium-to-large technology programs and projects

- Coordinate local and offshore development teams and manage external vendors

- Drive cross-squad and cross-functional initiatives within the Hong Kong business

- Ensure successful delivery against timelines, scope, and business objectives

- Work closely with business units, technology teams, and senior leadership

- Influence decision-making and align stakeholders on priorities and outcomes

- Communicate technical vision, delivery status, risks, and solutions effectively

- Understand software development lifecycle (SDLC), modern software architectures, Agile, DevOps, CI/CD, and test-driven development

- Guide technical teams while balancing business needs and technical constraints

- Support technology transformation and digital initiatives

- Possess strong knowledge of risk management, security, compliance, and audit requirements

- Monitor KPIs, service quality, operational risks, and governance controls

- Drive process improvements and operational excellence

Required Qualifications:

- Bachelor’s degree in Computer Science, Information Technology, Information Management, Software Engineering or related field (or equivalent experience)

- 10+ years of IT experience in areas such as application development, infrastructure, IT service delivery, or security projects

- Proven track record delivering programs/projects in multinational organizations

- Strong communication, influence, negotiation, and leadership skills

- Experience managing distributed teams and vendors

- Good English and Chinese communication skills

Preferred Qualifications:

- Insurance industry experience

- Regional or Asia-wide program exposure

- Experience implementing IT service KPIs and governance frameworks

- Technical knowledge across infrastructure, networking, databases, middleware, applications, and security domains

- Compliance and audit experience

When you join our team:

- We’ll empower you to learn and grow the career you want.

- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

- As part of our global team, we’ll support you in shaping the future you want to see.

## Skills

### Required
- SDLC
- Agile
- DevOps
- CI/CD
- test-driven development
- risk management
- security
- compliance
- audit

### Nice to have
- insurance industry experience
- regional or Asia-wide program exposure
- IT service KPIs
- governance frameworks
- infrastructure
- networking
- databases
- middleware
- applications
- security domains

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Source: [Apply at manulife.wd3.myworkdayjobs.com](https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Senior-Technical-Program-Manager_JR26081415-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
