# Relationship Manager

**Company**: Capital One
**Location**: Plano, TX
**Work arrangement**: hybrid
**Job type**: full-time
**Salary**: $74,200 - $84,700
**Category**: Finance
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Plano-TX/Relationship-Manager_R1005427-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/relationship-manager-b8e0a6dc-c05/

## Description

We are seeking a Relationship Manager to join our team at Capital One Auto Finance. As a Relationship Manager, you will cultivate strong partnerships with dealers and sales managers while providing high-level customer service to our internal Auto Finance business. You will influence 60-80 dealerships, building positive relationships with them while supporting outside sales managers.

Responsibilities:

- Cultivate positive relationships with dealerships

- Optimize communication skills by creating strategic deals and goals with dealerships over the phone

- Review the structure in underwriting for COAF

- Guide deals in-house for funding

- Analyze territory production goals

- Partner successfully with peers and teammates to efficiently achieve operational alignment and mutual objectives

Schedule Expectations:

- Available ~3 Saturdays a month as needed to cover dealer inquiries and escalations with Tuesday, Wednesday or Thursday off

- In-office 5 days a week for the first 90-day training period

- Potential to work up to 2 Sundays a month with Tuesday, Wednesday or Thursday off

- This role is designated as a hybrid position

Basic Qualifications:

- High School Diploma, GED, or equivalent certification

- At least 1 year of experience in Financial Services or at least 1 year of Business-to-Business Sales experience

Preferred Qualifications:

- Bachelor’s Degree in Business

- 2+ years experience in Auto Finance

- 2+ years experience in Customer Relations

- 5+ years experience in Customer Service

The salary range for this role is $74,200 - $84,700 per year.

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## Skills

### Required
- Financial Services
- Business-to-Business Sales
- Customer Service

### Nice to have
- Auto Finance
- Customer Relations
- Business

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Plano-TX/Relationship-Manager_R1005427-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
