# Help Desk Support Technician

**Company**: GDIT
**Location**: Annapolis Junction, MD
**Work arrangement**: onsite
**Experience**: entry
**Job type**: full-time
**Salary**: $22.26 - $28.75
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-MD-Annapolis-Junction/Help-Desk-Technician-II---TS-SCI-W--poly_RQ223585?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b8bef42a-53f

## Description

We are seeking a Help Desk Support Technician to join our team.

The successful candidate will provide technical support to end-users, both in person and remotely.

Responsibilities:

- Install, modify, and repair computer hardware and software

- Provide end-user software and hardware troubleshooting

- Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

- Assist in the administration of e-mail, Microsoft Office, etc.

- Provide remote support access through desktop mirroring and other remote access applications for worldwide sites

- Maintain current knowledge of relevant technology as assigned

Requirements:

- High school diploma or equivalent

- 1+ year of related experience

- Top Secret/SCI clearance with polygraph

- Security+ CE or another 8570 Cert and PWS 9.1 cert

- US citizenship

Benefits:

- Medical plan options with Health Savings Accounts

- Dental plan options

- Vision plan

- 401(k) plan with company match

- Paid time off plans, including vacation, sick and personal time, holidays, and more

Salary: The likely hourly rate for this position is between $22.26 - $28.75.

## Skills

### Required
- Help Desk Support
- Technical Support
- Troubleshooting
- Microsoft Office

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/USA-MD-Annapolis-Junction/Help-Desk-Technician-II---TS-SCI-W--poly_RQ223585?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)