# Brokerage Agent, Imports / Ejecutivo de Cuenta, Importacion

**Company**: Expeditors
**Location**: Nuevo Laredo, TAMAULIPAS
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155375649-brokerage-agent-imports-ejecutivo-de-cuenta-importacion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/brokerage-agent-imports-ejecutivo-de-cuenta-b883543b-247/

## Description

We're seeking a Brokerage Agent, Imports to join our team in Nuevo Laredo, TAMAULIPAS, Mexico. As a Brokerage Agent, you will play a critical role in ensuring operational excellence, productivity, technical expertise, excellent customer service, and efficient management.

**Key Performance Indicators** You will proactively monitor key metrics to achieve expected results, including:

- Operational Effectiveness

- Product Audit Results (OPA) performance

- Timely execution of:

- DXR created within 1 hour of real DXR (email)

- ECS within 6 hours of DXR event

- DXS within 2 hours of ECS event

- IRA within 24 hours of TSC or RLS

- BWS within 24 hours of RLS

**General Responsibilities**

- Embody and teach our culture, mission, and objectives

- Follow the 10 Critical Success Factors

- Foster a healthy work environment and promote teamwork

- Complete 52 hours of annual training (4.33 hours per month) and required training on time

- Own your professional development, set goals, and track progress

**Key Responsibilities**

- Adhere to company controls, policies, procedures, and processes

- Use Expeditors systems and tools effectively

- Maintain high compliance levels with client requirements

- Meet KPI standards as per company procedures (OPS)

- Contribute to operational effectiveness and meet District Excellence metrics

- Process entries accurately and timely with correct codes, tracking types, and events

- Ensure precise and timely client billing

- Understand and meet Customer SOP expectations

- Keep client legal documents up-to-date

- Participate actively in meetings when necessary

- Respond to emails professionally and in a timely manner

- Escalate issues to Lead, Supervisor, or Operations Manager as needed

**Financial Responsibilities**

- Adhere to company policies, including credit policy

- Monitor references for accurate and timely invoicing

- Work to prevent monetary losses

**Health and Safety**

- Report any unsafe conditions or incidents to the Health and Safety Representative immediately

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## Skills

### Required
- Microsoft Office
- fluent English
- Spanish
- interpersonal skills
- communication skills
- time management
- attention to detail
- proactive personality

### Nice to have
- Mexican Customs education
- foreign trade experience
- customs brokerage knowledge

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155375649-brokerage-agent-imports-ejecutivo-de-cuenta-importacion?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)