# Manager, Product Management

**Company**: Mastercard
**Location**: Bogota, Colombia
**Experience**: senior
**Job type**: full-time
**Category**: Product Management
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Bogota-Colombia/Senior-Specialist--Product-Management_R-293889?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/manager-product-management-b8751d73-725/

## Description

The Data Management Platforms team at Mastercard is seeking a Manager, Product Management to manage day-to-day delivery of data compliance onboarding for Mastercard product and vendor teams.

In this role, you will:

- Manage daily intake and onboarding work for data compliance platforms, assessing scope and readiness, routing requests, maintaining status, and ensuring timely handoffs and follow-through.

- Serve as a product-facing point of contact for platforms such as My Data and CTVS, explaining requirements, catalog prerequisites, integration pathways, dependencies, and stakeholder responsibilities.

- Coordinate technical readiness with product owners and Technology and Operations teams, including integration design, testing, deployment sequencing, and issue resolution.

- Manage the exception lifecycle by confirming the appropriate path, collecting documentation, coordinating Privacy and Legal approvals, recording decisions, and tracking expiry, reassessment, and follow-up.

- Monitor onboarding and operational queues, backlog, overdue items, SLA exposure, and integration health; coordinate workarounds and escalate risks, blockers, and time-sensitive issues.

- Translate onboarding, customer, and operational pain points into requirements, backlog items, defects, platform enhancements, and monitoring or alerting needs.

- Apply transparent assessment and prioritization criteria using privacy risk, product lifecycle, geography, readiness, and catalog attributes.

- Improve workflows, templates, notifications, recordkeeping, and handoffs, using automation or low-code tools where appropriate to reduce manual effort and increase visibility.

- Create and maintain procedures, onboarding materials, training, stakeholder guidance, and communications.

The ideal candidate for this position should:

- Bring significant experience in product management, platform enablement, technical program management, compliance operations, or a related discipline within a complex organization.

- Understand data privacy, data-rights requests, personal-data obligations, exception governance, regulatory SLAs, and adjacent compliance and risk-management concepts.

- Demonstrate experience managing cross-functional delivery from discovery and assessment through testing, launch, and operationalization.

- Be comfortable partnering with technical teams and working with concepts such as APIs, file-based and event-driven integrations, the SDLC, testing, production support, logs, and monitoring.

- Have experience translating ambiguous customer, compliance, and operational needs into clear scope, requirements, decisions, owners, and next steps.

- Use data and strong reporting skills to reconcile information, define measures, identify root causes, develop recommendations, and communicate trade-offs.

- Demonstrate success designing standardized, repeatable, and auditable processes and improving workflows through automation or low-code tools.

- Communicate complex product, technical, privacy, and operational issues clearly through procedures, presentations, training, stakeholder updates, and senior-leader reporting.

- Show strong ownership, sound judgment, organization, and the ability to manage competing priorities, escalations, dependencies, and enterprise change.

- Build trust with internal customers and external partners, guide work through subject-matter expertise, and influence effectively across global teams without direct authority.

- Bring a customer-focused mindset and create transparent mechanisms for intake, prioritization, status, decisions, and feedback.

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## Skills

### Required
- product management
- platform enablement
- technical program management
- compliance operations
- data privacy
- data-rights requests
- personal-data obligations
- exception governance
- regulatory SLAs

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Bogota-Colombia/Senior-Specialist--Product-Management_R-293889?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)