# Customer Consultant

**Company**: Postbank Filialvertrieb AG
**Location**: Straubing, Am Essigberg 14
**Job type**: full-time
**Category**: Finance
**Industry**: Finance

**Apply**: https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Straubing-Am-Essigberg-14/Spezialist--d-m-w--Bankberatung--Filiale-Straubing_R0456548-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/customer-consultant-b85d12a2-4d4/

## Description

We are seeking a Customer Consultant to join our team at Postbank Filialvertrieb AG in Straubing. As a Customer Consultant, you will provide demand-oriented advice on our comprehensive range of financial products and build sustainable customer relationships through personal conversations and telephone contact.

**Responsibilities:**

- Provide independent, needs-based advice on financial products

- Build and maintain long-term customer relationships

- Take responsibility for customer care in your branch

- Collaborate closely with your branch team

- Organize your workday independently and serve as a competent contact for customers on financial topics

**Requirements:**

- Sales talent with enthusiasm for working with people from diverse backgrounds

- Successful commercial training, ideally as a bank clerk, or several years of experience, preferably in customer consulting or sales

- Quereinsteiger with a passion for working with people are welcome

- High service competence and resilience in everyday work, as well as openness to rapidly changing conditions

- Strong interest in financial topics and economic interrelationships

- Targeted use of AI-supported applications and digital tools for preparation, execution, and follow-up of customer activities

**Benefits:**

- Secure, permanent, and responsible job in a motivated and helpful team

- Good salary, Christmas and holiday pay, and attractive performance-related remuneration

- Our collective bargaining agreement offers a 38.5-hour week for a balanced work-life balance

- Part-time employment possible by agreement

- We offer clear career paths and diverse development opportunities

**Additional Benefits:**

- Emotional well-being: offers such as counseling in difficult life situations and mental health promotion

- Physical fitness: offers such as extensive check-up examinations, vaccination offers, and healthy lifestyle counseling

- Social networking: support through pme family service, fitness center job, flexible working time models, and a comprehensive culture of diversity, equal opportunities, and participation

- Financial security: offers such as contribution plans for old-age provision, bank services for employees, company bicycle, or Germany ticket

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## Skills

### Required
- Financial products
- Customer consulting
- Sales
- Communication
- Teamwork
- Time management
- AI-supported applications

### Nice to have
- Banking
- Commercial training
- Leadership

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Source: [Apply at db.wd3.myworkdayjobs.com](https://db.wd3.myworkdayjobs.com/en-US/DBWebsite/job/Straubing-Am-Essigberg-14/Spezialist--d-m-w--Bankberatung--Filiale-Straubing_R0456548-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)