# Project Attorney

**Company**: Epiq
**Experience**: senior
**Job type**: full-time
**Category**: Legal
**Industry**: Legal

**Apply**: https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/Charleston-SC/Client-Services-Project-Specialist_R0035338?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_b81dc9a0-c10

## Description

You will join Epiq, a values-driven community where integrity guides decisions, relentless service sets the bar, and you will thrive on big challenges together.

As a Project Attorney, you will respond to complex inquiries from customers and clients across various communication methods. This role is an escalation route to review consumer-facing inquiries or issues that cannot be resolved by standardized processes.

**Essential Job Responsibilities**

- Respond to complex inquiries from customers and clients across various communication methods: phone, email, written correspondence

- Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required

- Work effectively in a highly collaborative environment with various business partners

- Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing furthers the goals of the project

- Assist the Supervisor or Project Manager in resolving any issues that might arise

- Monitor the overall health of the case by identifying any errors and creating solutions for resolution

**Qualifications & Certifications**

- JD from an accredited US law school or foreign law degree and LLM

- Flexible and customer service-focused

- Outstanding written and verbal communication skills are required. Ability to clearly communicate complex ideas to diverse audiences.

- Ability to handle changing or competing priorities to support business needs

- Strong technical orientation, excellent computer skills, exceptional planning and organizational skills, critical thinking, and a keen attention to detail are all required.

- Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook

**Salary** Your specific salary will be determined based on several factors:

- Location-based market rate for the role

- Your abilities in relation to the job specification

- Performance during screening and interview

- Pay parity with the wider team in the considered location

**Benefits** Click here to learn about Epiq's Benefits.

## Skills

### Required
- MS Office Suite
- Word
- Excel
- Access
- Outlook
- written and verbal communication
- critical thinking
- planning and organizational skills

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Source: [Apply at epiqsystems.wd503.myworkdayjobs.com](https://epiqsystems.wd503.myworkdayjobs.com/en-US/Epiq_Careers/job/Charleston-SC/Client-Services-Project-Specialist_R0035338?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)