# Healthcare Improvement Project Manager **Company**: ICON Strategic Solutions **Experience**: senior **Job type**: full-time **Category**: Healthcare **Industry**: Healthcare **Apply**: https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/US-Blue-Bell-ICON/Healthcare-Improvement-Project-Manager_JR160281?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_b7d68cbd-b81 ## Description At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON's global expertise. As the world's largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide. The Project Manager (HCI Program & Operations Specialist) will serve as the operational backbone for the HCI portfolios, partnering closely with HCI Leads to plan, coordinate, execute and track multiple concurrent HCI initiatives. **Responsibilities:** - Partner with assigned HCI Leads to build and maintain integrated project plans, timelines, milestones, and budgets across a portfolio of concurrent HCIs - Translate HCI strategy into structured workplans; track deliverables, dependencies, risks, opportunities and issues, and proactively flag items that need the HCI Lead's attention or execute within guardrails - Maintain regular touchpoints with external collaborators as the projects are ramping up or tapering down to support collaborators as they navigate Lilly processes - Coordinate cross-functional and cross-BU logistics for HCI execution, including working across Medical Affairs, E&C, Legal, and external partners (health systems, professional societies, research institutes) - Support requests for more information, work orders, change of scope requests, payments, budget tracking and reconciliation, and milestone monitoring for assigned HCIs, including monitoring spend against plan and flagging variances; understand relevant internal/external funding regulations well enough to catch compliance issues early - Compile, organize, and quality-check data and materials for HCI measurement and reporting, working with the HCI Lead to ensure metrics reflect both system-level change and patient-level outcomes - Prepare and help synthesize materials for external meetings, internal leadership discussions, HCI Steering Committees and other governance forums; capture decisions and action items and drive follow-through - Help maintain the HCI technology/ecosystem tools (e.g., trackers, dashboards, collaboration platforms) used to manage the portfolio - Lead landscape analyses of new disease state, new HCI area of focus or new approach - Identify opportunities to standardize or streamline recurring operational processes across the HCI portfolio and bring forward improvement ideas rather than waiting to be told what to fix - Additional operational tasks as warranted by portfolio demands and HCI Lead needs **Your Profile:** - Bachelor's degree. - 5+ years of program/project management experience, ideally supporting complex, multi-stakeholder initiatives. - Direct experience or meaningful exposure to healthcare, healthcare systems, or health-related programs (e.g., prior work in/with health systems, payers, provider organizations, public health, medical societies, or pharma/biotech). - Demonstrated ability to manage budgets, timelines, and multiple workstreams simultaneously with high attention to detail and follow-through. - Exposure to quality improvement, performance improvement, or implementation-improvement science methodology (even if not the primary role) , e.g., familiarity with IHI models, PDSA cycles, or similar frameworks - Ability to influence with diplomacy - High level of experience with Claude and/or Co-pilot - Experience with public-private partnerships - Experience in managing relationship and work plans with external partners **Rewards & Benefits** - Competitive base salary and performance related incentives - Health and wellbeing programmes including medical, dental, and vision coverage where applicable - Retirement and pension plans - Life assurance and disability coverage - Employee assistance programmes and wellbeing resources - Learning and development opportunities through structured training and career pathways ## Skills ### Required - project management - healthcare - budgeting - timelines - multiple workstreams - quality improvement - performance improvement - implementation-improvement science - influence with diplomacy - public-private partnerships - external partners ### Nice to have - Claude - Co-pilot --- Source: [Apply at icon.wd3.myworkdayjobs.com](https://icon.wd3.myworkdayjobs.com/en-US/broadbean_external/job/US-Blue-Bell-ICON/Healthcare-Improvement-Project-Manager_JR160281?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)